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06-11-2014

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Lenovo y510p battery problem

2014-06-11, 15:22 PM
Guys so I used my lenovo y510p and suddenly the battery wasn't charging the AC adapter was plugged in but the computer wasn't charging after some time the computer turned off and now I can't turn it on pls help me guys I don't have so much time because I am going to vacation so pls help me
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3508 Posts

04-02-2014

Mexico

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Re: Lenovo y510p battery problem

2014-06-11, 15:30 PM

Try couple of these things -

 

1)

Unplug your laptop and Take out the battery.

Now connect the AC adapter again and see if it works.

 

Does the charging light come on?

 

2)

Unplug your laptop and Take out the battery.

Press power button for 20 seconds.

Connect everything again and post what is the observation.

 

3)

Do you have any other spare charger which you can use to test, if your AC adapter is faulty?

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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20 Posts

06-11-2014

Sweden

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  • Posts: 20
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  • Message 3 of 12

Re: Lenovo y510p battery problem

2014-06-11, 15:47 PM
I tried those 2 steps non of them worked and I have 1 charger but it's not for lenovo
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3508 Posts

04-02-2014

Mexico

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Re: Lenovo y510p battery problem

2014-06-11, 15:52 PM

Seems to me that your adapter is faulty since it cannot charge your laptop.

Is there any light working on your laptop? (such as the charging light in the front)

 

You can try going to a repair shop and confirming this. If it is faulty, then buy a new one.

Can't think of any other reason besides that.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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20 Posts

06-11-2014

Sweden

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Re: Lenovo y510p battery problem

2014-06-11, 16:00 PM
No light is working but the adapter worked fine before 5 hours
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3508 Posts

04-02-2014

Mexico

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Re: Lenovo y510p battery problem

2014-06-11, 16:02 PM

I would definitely say that the adapter is faulty.

 

Also one other thing, have you tried connecting the adapter to any other socket in your home? Could be that the socket is faulty and no issue with the laptop.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.

0 person found this solution to be helpful.

This helped me too

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20 Posts

06-11-2014

Sweden

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Re: Lenovo y510p battery problem

2014-06-11, 16:03 PM
I will try now
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20 Posts

06-11-2014

Sweden

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Re: Lenovo y510p battery problem

2014-06-11, 16:07 PM
I tried nothing happend
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3508 Posts

04-02-2014

Mexico

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Re: Lenovo y510p battery problem

2014-06-11, 16:12 PM

Sorry about that. I guess a support specialist might be able to provide you with something different to test.

 

I would recommend raising a support ticket with Lenovo and asking for a replacement charger.

You can just click on the "Support" link above and go into Technical support and create a case.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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20 Posts

06-11-2014

Sweden

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  • Posts: 20
  • Registered: ‎06-11-2014
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  • Message 10 of 12

Re: Lenovo y510p battery problem

2014-06-11, 16:14 PM
I tried in second one and it worked thanks man
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