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  • Registered: ‎10-11-2013
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Z580 freezing

2013-10-11, 12:42 PM

I've had my z580 for less than a year.

The problems started when it would utterly freeze and make a continuous beep tone noise. I rang lenovo and they told me to do recovery and reinstall windows etc. 

I did this with no problems but the problem still continues. 

Shutting the lid to try and get the laptop to sleep does absolutely nothing, I can only sort it by forcing shut down.


Frankly I'm very disappointed that such a new laptop has such a problem.


My Z580 has i7, 8GBRAM, 3.6ghz and 750 gb hard drive.


Please help!


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  • Registered: ‎08-01-2013
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Re: Z580 freezing

2013-10-17, 18:29 PM

Hi ellisiva,


Welcome to Lenovo Community Forums!


I’m sorry to hear that the freezing issue persists even after performing OSRI (Operating System Re-Install), the only available option is to get the computer to nearest Authorized Service center to get the issue resolved.


Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.


Do post us back for further queries.


Best Regards

Shiva Kumar

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