Changed ISPs, old one used routers that assigned IP range of 192.168.x.x, the new ISP Comcast uses IP range of 10.1.10.x. So I can not see my device, I do not want to loose data so need a little nudge in the right direction.
I understand if I do a Reset on the ix2 it will look for the new network IP, configure the NAS and it will not delete my data from the drive?
The above is correct. You can find your device here: