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2 Posts

02-26-2018

India

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Battery percentage displaying wrong in k3 note.

2018-02-26, 5:06 AM

My Lenovo k3 note is displaying wrong battery percentage always shows 100% after a long use also but when I used too much then the mobile is dead.but when battery shows 100% not able to charge hence I think my  mobile is coming to dead.plese suggest me any good idea to solve this problem....

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3949 Posts

12-01-2016

Philippines

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Re: Battery percentage displaying wrong in k3 note.

2018-02-28, 17:36 PM

Hi Up28,

 

That's weird. Are you using the charger that came with the phone? Is it the same when charging while the phone is turned off? 

Try the following:

- Try to use other chargers

- Safe Mode

- Calibrate the battery -hold the power button until the phone reboots > Plug into the supplied charger > Charge to 100% > Leave on the charger for at least an additional hour.

 

If ever the issue is still persisting, the last resort is to do a Factory reset. Make sure to back up your data.

 

Regards,
Daisy
Moto-Lenovo Support

 

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1 Posts

09-05-2015

Tandulja, Latur, Maharashtra

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Re: Battery percentage displaying wrong in k3 note.

2018-06-09, 11:28 AM
My battery suddenly discharge after 15% down within seconds it's says 10%, then 5% then shut down counting seconds starts....I have reset my phone many time but the issue still now.. please help me
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5418 Posts

07-12-2014

United States of America

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Re: Battery percentage displaying wrong in k3 note.

2018-06-11, 21:17 PM

 wrote:
My battery suddenly discharge after 15% down within seconds it's says 10%, then 5% then shut down counting seconds starts....I have reset my phone many time but the issue still now.. please help me

Calibrating the battery should help. We do recommend these steps to re-calibrate the battery. Press and hold the power button until the screen turns off. The phone will reboot then on its own. Charge the phone to 100% and then leave it on the charger for a few hours. Let us know if this helps.

 

Regards,
JM
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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