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Lenovo PhonesK and Vibe Z Series Smartphones
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9 Posts

08-20-2020

Nigeria

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  • Posts: 9
  • Registered: ‎08-20-2020
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  • Message 1 of 2

Can't hard reset my lenovo z6 youth

2020-09-22, 18:15 PM

Please I am having difficulties reset my lenovo z6 youth cause of it present issue the screen keep freezing on me when in usuage will only come back to it self after pressing the power off button and putting it on again don't know how to fix this have tried resetting the phone through setting and it still not functioning properly after some minutes of usuage it freeze again and I can't touch anything thing on the screen I have done much research on Google on how to fix this bug but the information I get on Google won't help me much cause the recovery only indicate reboot,update, power off option no place to reset it through recovery please I need help urgently to fix this issue please I will like to get response from lenovo to fix this issue

Thanks

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12058 Posts

03-05-2018

United States of America

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  • Posts: 12058
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  • Message 2 of 2

Re:Can't hard reset my lenovo z6 youth

2020-09-22, 19:39 PM

Hi Danny0812,

 

Please do not start new threads with existing thread/s on the same topic. It causes clutter on the site and makes it harder for us to follow an issue. Kindly refer to your first thread here. Thanks.


Closing thread.

 

Best regards,
Rich
Motorola-Lenovo Support



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