Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo PhonesK and Vibe Z Series Smartphones
All Forum Topics
Options

2 Posts

05-15-2017

India

4 Signins

34 Page Views

  • Posts: 2
  • Registered: ‎05-15-2017
  • Location: India
  • Views: 34
  • Message 1 of 13

Google Contacts sync issue with K4 Vibe

2017-05-15, 3:26 AM

I am very disappointed and frustrated with Google Sync with above phone. I have been using Samsung and Sony phones, where the Sync problem never occurred. 

 

Let me put the story in correct perspective. I have 1363 contacts in My google A/c (My Contacts):

 

 

 

Now If I check " Storage Information" in "Contacts Settings" in Contacts App, it shows me  3867 contacts:

 

 

 

Now Let me explain what all things I have already tried:

  1. Add / remove google contact again - DONE.
  2. Reset phone - DONE.
  3. Apply all Updates and Patches - DONE.
  4. I even tried syncing with my other Google Account, there is also the same problem. 

 

I have already spent 5 days struggling with this issues. Time is Money, friends. 

 

Can anyone please help me with this issue?

 

Thanks in Advance. 

Limesh Parekh

CEO, Enjay IT Solutions Ltd. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reply
Options

2138 Posts

05-25-2016

India

2463 Signins

28049 Page Views

  • Posts: 2138
  • Registered: ‎05-25-2016
  • Location: India
  • Views: 28049
  • Message 2 of 13

Re: Google Contacts sync issue with K4 Vibe

2017-05-15, 7:35 AM

Hey,

That is the total contacts. For example I have someething around 5k contacts, but the actual contacts shown in contacts in 300 because I have specified to show phone contats only. Remaining contacts are just Mail Ids and Name from apps like FB, Skype, Whatsapp, Gmail. All these apps are in sync with the phone.

Regards,
Amal

If I helped you HIT KUDOS


If I solved Your issue Mark it as Solution                                                                                               


Reply
Options

10855 Posts

09-04-2014

Slovakia

32908 Signins

1225070 Page Views

  • Posts: 10855
  • Registered: ‎09-04-2014
  • Location: Slovakia
  • Views: 1225070
  • Message 3 of 13

Re:Google Contacts sync issue with K4 Vibe

2017-05-15, 8:38 AM
 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.


Using Browser Search to find your answers in Lenovo and Moto Community
Reply
Options

10855 Posts

09-04-2014

Slovakia

32908 Signins

1225070 Page Views

  • Posts: 10855
  • Registered: ‎09-04-2014
  • Location: Slovakia
  • Views: 1225070
  • Message 4 of 13

Re:Google Contacts sync issue with K4 Vibe

2017-05-15, 8:39 AM
 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.


Using Browser Search to find your answers in Lenovo and Moto Community
Reply
Options

2 Posts

02-10-2016

India

4 Signins

41 Page Views

  • Posts: 2
  • Registered: ‎02-10-2016
  • Location: India
  • Views: 41
  • Message 5 of 13

Re: Google Contacts sync issue with K4 Vibe

2018-04-22, 14:37 PM

I too have same issue after  factory reset was done. Prior to that I had 1500+ contacts and now contacts in device shows only 360 odd contacts while in browser there are 1550+ contacts and most of the contacts have numbers. In fact, very frequently used numbers are also not downloaded to phone.

Reply
Options

5 Posts

07-11-2018

Indonesia

11 Signins

77 Page Views

  • Posts: 5
  • Registered: ‎07-11-2018
  • Location: Indonesia
  • Views: 77
  • Message 6 of 13

Re: Google Contacts sync issue with K4 Vibe

2018-07-11, 10:08 AM

Just now I solved my problem with vibe K4 Note. Just disable or uninstall Google+ apps. My contact is sync normaly all 2227 contact (before only 100 contact)

Reply
Options

3949 Posts

12-01-2016

Philippines

1423 Signins

85486 Page Views

  • Posts: 3949
  • Registered: ‎12-01-2016
  • Location: Philippines
  • Views: 85486
  • Message 7 of 13

Re: Google Contacts sync issue with K4 Vibe

2018-08-07, 14:38 PM

Hi guys, 

 

Thanks for all your reports and thanks for working with us on this concern. If you're experiencing issues with syncing all of your Google contacts then please try installing the attached APK.


*Make sure you have enabled installation from unknown sources. Settings > Security > Unknown sources (Toggle this on) > OK
*From your phone go to this thread and download the attachment (from  on your phone or just click See Solution and it will route you to the attachment
*Once downloaded you will see an Open option at the bottom of the screen. If you miss the open button you can either download it again and watch for the option to open or you can go to Apps > Downloads on your phone and tap on the LenovoContactProvider apk file from there.
*Tap on Install at the Contacts Storage screen.

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums

 
 
Reply
Options

8 Posts

08-22-2018

India

6 Signins

126 Page Views

  • Posts: 8
  • Registered: ‎08-22-2018
  • Location: India
  • Views: 126
  • Message 8 of 13

Lenovo Vibe K4 Note duplicate contacts and unable to remove some.contacts

2018-08-25, 14:49 PM

I m using Lenovo Vibe K4 Note, i facing problem in contacts, i find nos. Of contacts in duplicate. So I used to merge contacts option, some of them merged, but some of them is not. I noticed that which is not merge is one contact is blank in name and no. And second one is ok. If I remove blank - 1st one, ok-2nd is remove automatically. but if I remove ok-2nd one, then blank-1st one is stll there and can't even open or delete.

I think this is happened due to sync.

 

I can't find any solutions,

Pl. Help...

Reply
Options

3949 Posts

12-01-2016

Philippines

1423 Signins

85486 Page Views

  • Posts: 3949
  • Registered: ‎12-01-2016
  • Location: Philippines
  • Views: 85486
  • Message 9 of 13

Re: Lenovo Vibe K4 Note duplicate contacts and unable to remove some.contacts

2018-08-27, 16:12 PM

Hi ketangpatel,

 

I understand you want to get rid of other duplicate contacts, I will be glad to help here. By the way, may I know which email are you synching them to? Also, can you let me know your steps on how are you synching them?

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forum

 

Reply
Options

8 Posts

08-22-2018

India

6 Signins

126 Page Views

  • Posts: 8
  • Registered: ‎08-22-2018
  • Location: India
  • Views: 126
  • Message 10 of 13

Re: Lenovo Vibe K4 Note duplicate contacts and unable to remove some.contacts

2018-08-30, 5:36 AM

Thanks for reply. I m using Email account of Gmail and use contact setting - account sync for sync....

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms