Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo PhonesK and Vibe Z Series Smartphones
All Forum Topics
Options

6 Posts

12-22-2017

India

7 Signins

126 Page Views

  • Posts: 6
  • Registered: ‎12-22-2017
  • Location: India
  • Views: 126
  • Message 1 of 8

Google on tap not working

2017-12-22, 8:27 AM

 I have Lenovo vibe k5 note, operating system is 6.0 marshallaw. Google on tap is not working this device. But Google on tap can support 6.0 marshallaw. Pls help me and give me a solution.

Reply
Answer
Options

6 Posts

12-22-2017

India

7 Signins

126 Page Views

  • Posts: 6
  • Registered: ‎12-22-2017
  • Location: India
  • Views: 126

Re: Google on tap not working

2017-12-28, 6:19 AM

There are 10 Google app in my device and all are updated. I didn't copy text from image. Also try in safe mode. But same problem. Plz help me

Reply

Replies(7)
Options

390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 2 of 8

Re: Google on tap not working

2017-12-22, 18:35 PM

Hi Rks3,

 

We would like to help. May I ask how is it not working?

 

Regards,
Rica
Moto-Lenovo Support

Reply
Options

6 Posts

12-22-2017

India

7 Signins

126 Page Views

  • Posts: 6
  • Registered: ‎12-22-2017
  • Location: India
  • Views: 126
  • Message 3 of 8

Re: Google on tap not working

2017-12-23, 12:47 PM

Like I want text copy from image and find location etc. I press home key but Google tap isn't working. 

Reply
Options

390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 4 of 8

Re: Google on tap not working

2017-12-27, 17:04 PM

wrote:

Like I want text copy from image and find location etc. I press home key but Google tap isn't working. 


Have you checked if Google app is updated in the Play store?

 

Regards,
Rica
Moto-Lenovo Support

Reply
Options

6 Posts

12-22-2017

India

7 Signins

126 Page Views

  • Posts: 6
  • Registered: ‎12-22-2017
  • Location: India
  • Views: 126
  • Message 5 of 8

Re: Google on tap not working

2017-12-27, 17:51 PM
All Google app like Google translate, Google device policy etc??? Means all Google app are in the device???? Google+ is disabled. Yes,, Google is updated. Version 7.17.28.211.arm64
Reply
Answer
Options

6 Posts

12-22-2017

India

7 Signins

126 Page Views

  • Posts: 6
  • Registered: ‎12-22-2017
  • Location: India
  • Views: 126
  • Message 6 of 8

Re: Google on tap not working

2017-12-28, 6:19 AM

There are 10 Google app in my device and all are updated. I didn't copy text from image. Also try in safe mode. But same problem. Plz help me

0 person found this solution to be helpful.

This helped me too

Reply
Options

6 Posts

12-22-2017

India

7 Signins

126 Page Views

  • Posts: 6
  • Registered: ‎12-22-2017
  • Location: India
  • Views: 126
  • Message 7 of 8

Re: Google on tap not working

2017-12-28, 11:51 AM

Not solved

Reply
Options

390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 8 of 8

Re: Google on tap not working

2017-12-28, 20:23 PM

wrote:

Not solved


When did the issue start? Is it working before? 

 

Regards,
Rica
Moto-Lenovo Support

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms