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Lenovo PhonesK and Vibe Z Series Smartphones
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8 Posts

12-31-2017

Nepal

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  • Message 1 of 11

K 4 note finger print scanner

2017-12-31, 4:34 AM
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390 Posts

12-01-2016

United States of America

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  • Message 2 of 11

Re: K 4 note finger print scanner

2018-01-02, 20:40 PM

Hi Deepu6,

 

We would like to help. Can you verify what's going on the phone?

 

Regards,
Rica
Moto-Lenovo Support

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8 Posts

12-31-2017

Nepal

19 Signins

288 Page Views

  • Posts: 8
  • Registered: ‎12-31-2017
  • Location: Nepal
  • Views: 288
  • Message 3 of 11

Re: K 4 note finger print scanner

2018-01-03, 0:56 AM
Cant find finger print lock. in security settings.
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390 Posts

12-01-2016

United States of America

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  • Message 4 of 11

Re: K 4 note finger print scanner

2018-01-03, 18:27 PM

wrote:
Cant find finger print lock. in security settings.

Can you show us a screenshot of the settings where you cannot find it? It will be very helpful for us to determine the one you're referring to.

 

Regards,
Rica
Moto-Lenovo Support

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8 Posts

12-31-2017

Nepal

19 Signins

288 Page Views

  • Posts: 8
  • Registered: ‎12-31-2017
  • Location: Nepal
  • Views: 288
  • Message 5 of 11

Re: K 4 note finger print scanner

2018-01-04, 0:55 AM

 

 

 

 

Cant find finger print lock in security settings 

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8 Posts

12-31-2017

Nepal

19 Signins

288 Page Views

  • Posts: 8
  • Registered: ‎12-31-2017
  • Location: Nepal
  • Views: 288
  • Message 6 of 11

Re: K 4 note finger print scanner

2018-01-07, 7:14 AM
Please give me solution. i am already show screen shot's
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390 Posts

12-01-2016

United States of America

165 Signins

5023 Page Views

  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
  • Views: 5023
  • Message 7 of 11

Re: K 4 note finger print scanner

2018-01-08, 21:58 PM

wrote:
Please give me solution. i am already show screen shot's

Thanks! We suggest you do factory data reset with no restore. You can check this link for more information. 

 

Regards,
Rica
Moto-Lenovo Support

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8 Posts

12-31-2017

Nepal

19 Signins

288 Page Views

  • Posts: 8
  • Registered: ‎12-31-2017
  • Location: Nepal
  • Views: 288
  • Message 8 of 11

Re: K 4 note finger print scanner

2018-01-09, 3:26 AM
I am already do factory data reset. After do reset also cannot find finger print lock in security settings
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8 Posts

12-31-2017

Nepal

19 Signins

288 Page Views

  • Posts: 8
  • Registered: ‎12-31-2017
  • Location: Nepal
  • Views: 288
  • Message 9 of 11

Re: K 4 note finger print scanner

2018-01-09, 6:03 AM

Lenovo vibe X3 . I am already do master reset. After do master reset also can't find finger print lock in security settings 

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8 Posts

12-31-2017

Nepal

19 Signins

288 Page Views

  • Posts: 8
  • Registered: ‎12-31-2017
  • Location: Nepal
  • Views: 288
  • Message 10 of 11

Re: K 4 note finger print scanner

2018-01-09, 6:05 AM
Factory data reset
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