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3 Posts

03-04-2016

Indore

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  • Message 21 of 125

Re: K4 Note Contact Manager issue

2016-03-04, 7:24 AM

I have been facing the same problem since day one.

I was mighty impressed with this product but having struggled for more than a month, I was expecting Lenovo to get a bug fix or update the app.

Unfortunately this problem still continues and they haven't tried to resolve the problem or even reply.

Takes my confidence down on Lenovo phones as the least you can expect from a mobile phone is the basic need of having a good "Contacts Manager"

It's extremely irritating not to be able to see the "call log" or "contacts book"

Thumbs Down to Lenovo K4 Note on that !!

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10 Posts

03-04-2016

India

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  • Message 22 of 125

Re: K4 Note Contact Manager issue

2016-03-04, 8:05 AM

Now i was very optimistic with this phone and i booked it and bought it with blind faith. This issue has seriously left me desperate to even thinking about selling it. 

 

The issue is, Contacts take ages and ages to load!!! This happens so very often that it is hard to dial anyone's number. I have tried everything from clearing the cache, clearing the data, rebooting the phone and even installed third party contact managers but even they freeze. 

 

Whenever there's a incoming call, the number is simply not identified because the contact manager seems to be frozen in the background.

 

This is a highly notorious issue and seems to be widespread and nothing seems to be done about it. This is really strange and even more ridiculous. 

 

 

Moderator comment: Merged in. Subject edited.

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12 Posts

01-17-2014

Bangalore, India

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  • Message 23 of 125

Re: K4 Note Contact Manager issue

2016-03-04, 8:08 AM

I feel this is a storage location issue. I had all these issues as well. I tried a factory reset, after which many of these problems have faded.. Hope it helps..

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10 Posts

03-04-2016

India

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  • Message 24 of 125

Re: K4 Note Contact Manager issue

2016-03-04, 8:13 AM

I have tried several contact managers and this issue just doesn't go. This device seems to be just another tab minus the basic functionality of calling and messaging. Its really embarassing if somebody asks for a phone number and you find your device taking a good 3 4 minutes to even load the contacts.....

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12 Posts

01-17-2014

Bangalore, India

9 Signins

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  • Posts: 12
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  • Location: Bangalore, India
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  • Message 25 of 125

Re: K4 Note Contact Manager issue

2016-03-04, 8:16 AM

I gave my phone to their authorised service desk. The answer I get is plesae dont install the updates that come over the air.. These are not verified and Andriod updates. They cause all these bugs. The worst ever customer experience possible from Lenovo? Any body from lenovo hearing?

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147 Posts

02-13-2016

India

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  • Message 26 of 125

Re: K4 Note Contact Manager issue

2016-03-04, 19:16 PM

wrote:

I gave my phone to their authorised service desk. The answer I get is plesae dont install the updates that come over the air.. These are not verified and Andriod updates. They cause all these bugs. The worst ever customer experience possible from Lenovo? Any body from lenovo hearing?


This makes me falling from my chair laughing. If OTAs are not approved updates, are Lenovo still in 1990s?

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3 Posts

03-04-2016

Indore

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  • Message 27 of 125

Re: K4 Note Contact Manager issue

2016-03-05, 12:17 PM

Not seeing any response from Lenovo, Have decided to throw this phone in garbage !!!!!!

 

 

Moderator comment: Post edited to conform with the Community Rules. No campaigning.

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10 Posts

03-04-2016

India

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  • Message 28 of 125

Re: K4 Note Contact Manager issue

2016-03-05, 13:18 PM

I tried something and for now its been almost 36 hours and i am yet to see that issue again. Not sure if it worked or not, but its yet to appear and i'll report this absurd issue as soon as i see it again. 

 

What i did was i took a backup of all the contacts using export on the phone memory itself. I deleted all the contacts after that and imported them back again from the phone memory. So far so good. Not sure if all this time the contacts were being synced from the online accounts. As i said, i am not sure.

 

But what is disheartening is the attitude from Lenovo support for a phone that's so very new.

 

 

Moderator comment: Post edited to conform with the Community Rules. No campaigning.

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1 Posts

03-06-2016

India

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  • Message 29 of 125

Re: K4 Note Contact Manager issue

2016-03-06, 19:05 PM

Bought a K4 Note about 20 days ago. Since the 19 th day the contact list is not showing/getting lost and all I can see on Call Log and SMS are just numbers. And the contact list is just blank. Then if I restart the phone everything is coming back again. This is happening several times a day. What to do? Please suggest.

 

 

Moderator comment: Merged in. Subject edited.

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147 Posts

02-13-2016

India

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  • Posts: 147
  • Registered: ‎02-13-2016
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  • Message 30 of 125

Re: K4 Note Contact Manager issue

2016-03-08, 4:42 AM

Which Software version are you running and how many accounts are synced in?

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