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2 Posts

12-21-2017

India

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  • Posts: 2
  • Registered: ‎12-21-2017
  • Location: India
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K4 Note data connection problem in both SIM slot

2017-12-21, 11:09 AM

For last 15days my data not getting on in my k4 note. I have tried with Airtel/Idea/Jio sim. For my jio 4G network not coming. When I connect with wifi, its working. But in my cellular network its not getting on.

I have factory reset my phone. And also tried with safe mode, no result.

Pls help me out.

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390 Posts

12-01-2016

United States of America

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  • Posts: 390
  • Registered: ‎12-01-2016
  • Location: United States of America
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Re: K4 Note data connection problem in both SIM slot

2017-12-21, 17:57 PM

Hi rajkishore1,

 

We understand that this is one of the very important features to you. We can try to help. If you already tried another sim card on the phone, may I ask if you have tried resetting the network setting on the phone? 

 

Regards,
Rica
Moto-Lenovo Support

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