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3 Posts

12-23-2017

India

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  • Registered: ‎12-23-2017
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  • Message 1 of 3

K4 Note, shows Battery 2% always, no other problem

2017-12-23, 11:44 AM

Hi, my Lenovo K4 Note always shows 2% batter since last 2 days,

No problem in Charging

Batter Backup is also Good

After charging 1 hr, 6-7 hrs in Full Time use and 3-4 hrs Standby

 

I generelly charge my phone in eveing 7 PM for 1 or 2 hrs, then I need to charge again on Next day at 12 or 1 PM for another 1 or 2 Hrs. Its 2 years old phone, but suddenly its showing 2% battery; No other problem occured, rest processing remain same.

 

Please help if I can do, instead sending it to care center.

 

Thanks

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390 Posts

12-01-2016

United States of America

165 Signins

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  • Posts: 390
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  • Location: United States of America
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  • Message 2 of 3

Re: K4 Note, shows Battery 2% always, no other problem

2017-12-26, 15:35 PM

Hi SharatSharma,

 

We understand your concern and we can try to help. May I ask if you're using the phone's original charger?

 

Actual battery performance will vary and depends on many factors including signal strength, network configuration, the age of the battery, operating temperature, features selected, device settings, and voice, data, and other application usage patterns.

 

You can try to calibrate the phone. To calibrate the battery, press and hold the Power button until the screen goes dark, about 7-10 seconds. When the screen goes dark, release the Power button and the phone will automatically reboot. Plug the phone in and let it charge overnight, using only the charger that came in the box with the phone. Observe the battery performance within 24 hours.

 

Regards,
Rica
Moto-Lenovo Support

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3 Posts

12-23-2017

India

3 Signins

27 Page Views

  • Posts: 3
  • Registered: ‎12-23-2017
  • Location: India
  • Views: 27
  • Message 3 of 3

Re: K4 Note, shows Battery 2% always, no other problem

2017-12-26, 15:45 PM

Hello Rica,

 

Thank you for your suggestions and support. Although I am using the original charger, but the problem was the connector of battery and PCB. 

 

My Lenovo is not in warranty, so I disassembled it carefully and found the problem, re-soldered it back and re-assembeled. 

 

Walla, its working perfectly.

 

Thank you again for your support.

 

Regards,

Sharat Sharma.

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