Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo PhonesK and Vibe Z Series Smartphones
All Forum Topics
Options

4 Posts

03-15-2017

India

5 Signins

38 Page Views

  • Posts: 4
  • Registered: ‎03-15-2017
  • Location: India
  • Views: 38
  • Message 1 of 6

K5 Note crashes every day

2017-03-15, 18:10 PM

Hi - This phone crashes every now and then. Very disappointed with this product.

Any new patch?

Reply
Answer
Options

Re: K5 Note crashes every day

2017-03-16, 20:06 PM

wrote:

Hi - This phone crashes every now and then. Very disappointed with this product.

Any new patch?


Hi Krishnak1,

 

Try to reset the app preferences. Go to Settings> Apps> tap the three dots> Reset app preferences. Let me know if it helps. If not, may I know when and in what moment you're experiencing the issue? Is it when you're using an application? What application? Thanks!

 

Regards,

Joy

Moto - Lenovo Agent

Reply

Replies(5)
Options

410 Posts

06-08-2012

Ankara , Turkey

351 Signins

9930 Page Views

  • Posts: 410
  • Registered: ‎06-08-2012
  • Location: Ankara , Turkey
  • Views: 9930
  • Message 2 of 6

Re: K5 Note crashes every day

2017-03-15, 18:29 PM
Do you have Pokemon Go installed on your K5 ?
Reply
Options

4 Posts

03-15-2017

India

5 Signins

38 Page Views

  • Posts: 4
  • Registered: ‎03-15-2017
  • Location: India
  • Views: 38
  • Message 3 of 6

Re: K5 Note crashes every day

2017-03-16, 3:28 AM

No. I don't use Pokemon etc.  Just standard phone usage , email anda few news apps.

 

I bought this Lenovo phone based on good feedback. Maybe I am alone, but this phone is hopeless.

 

Lenovo- Any patch or can you revert to the older version. That was more stable.

Reply
Answer
Options

Re: K5 Note crashes every day

2017-03-16, 20:06 PM

wrote:

Hi - This phone crashes every now and then. Very disappointed with this product.

Any new patch?


Hi Krishnak1,

 

Try to reset the app preferences. Go to Settings> Apps> tap the three dots> Reset app preferences. Let me know if it helps. If not, may I know when and in what moment you're experiencing the issue? Is it when you're using an application? What application? Thanks!

 

Regards,

Joy

Moto - Lenovo Agent

0 person found this solution to be helpful.

This helped me too

Reply
Options

4 Posts

03-15-2017

India

5 Signins

38 Page Views

  • Posts: 4
  • Registered: ‎03-15-2017
  • Location: India
  • Views: 38
  • Message 5 of 6

Re: K5 Note crashes every day

2017-03-17, 18:01 PM

wrote:

wrote:

Hi - This phone crashes every now and then. Very disappointed with this product.

Any new patch?


Hi Krishnak1,

 

Try to reset the app preferences. Go to Settings> Apps> tap the three dots> Reset app preferences. Let me know if it helps. If not, may I know when and in what moment you're experiencing the issue? Is it when you're using an application? What application? Thanks!

 

Regards,

Joy

Moto - Lenovo Agent


Hi- The reset seems to work. No crash seen over the past 15 hours. Thanks!

Reply
Options

1 Posts

03-18-2017

India

2 Signins

56 Page Views

  • Posts: 1
  • Registered: ‎03-18-2017
  • Location: India
  • Views: 56
  • Message 6 of 6

Re: K5 Note crashes every day

2017-03-18, 13:46 PM

My k5 note gets back to home screen not able to function

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms