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3 Posts

10-24-2019

Canada

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Lenovo K10 Note not connecting to home wifi

2019-10-24, 3:56 AM

My home WiFi was updated to a newer faster system and now my phone won't connect. On the first day of the new WiFi being installed my phone connected no problem, then overnight it stopped connecting and hasn't connected since. The password is correct, but it doesn't even try to connect, it just says "saved". It is able to connect to other public and password protected WiFis, and other devices in my house are connected, as I am using an old phone to post this. 

Help? 

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2138 Posts

05-25-2016

India

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Re: Lenovo K10 Note not connecting to home wifi

2019-10-24, 12:39 PM

Hi,

 

Try changing the Network name and password of the router.

Also, each router has a limit set for a number of users/devices, check the same. 

Regards,
Amal

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3 Posts

10-24-2019

Canada

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Re: Lenovo K10 Note not connecting to home wifi

2019-10-24, 14:58 PM

We have already tried changing the name and password and my phone still won't connect. We couldn't find any info on max amount of connections, but its the same number of devices as the last router so there shouldn't be tighter limits on a newer system? 

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2138 Posts

05-25-2016

India

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Re: Lenovo K10 Note not connecting to home wifi

2019-10-29, 12:15 PM

 wrote:

We have already tried changing the name and password and my phone still won't connect. We couldn't find any info on max amount of connections, but its the same number of devices as the last router so there shouldn't be tighter limits on a newer system? 


Hey,

Have you tried resetting the network settings of the phone? Most of the time, the issue will be from router side. Sometimes resetting the router fix the issue and sometimes resetting the phone fix the issue. :manfrustrated:

Regards,
Amal

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28 Posts

11-01-2019

China

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Re: Lenovo K10 Note not connecting to home wifi

2019-11-06, 8:59 AM

Could you please provide the model of your router?

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28 Posts

11-01-2019

China

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Re: Lenovo K10 Note not connecting to home wifi

2019-11-06, 9:02 AM

Or you can according to the above methods, try to restore your phone &router network Settings

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4 Posts

09-13-2020

Netherlands

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  • Message 7 of 21

Re:Lenovo K10 Note not connecting to home wifi

2020-09-13, 18:35 PM

my k10 will not connect to mobile data internet, but normal phone calls is possible, and normal wifi at home is working , only using the sim for mobile data i think something is blocked.

what can i do about this or how to solve the problem, so that i can have internet by my simcard,

and my simcard is oke, when i put my simcard back in my old lenovo K3 note, internet is working

 

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14293 Posts

03-05-2018

United States of America

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Re:Lenovo K10 Note not connecting to home wifi

2020-09-15, 17:58 PM

Hi petervw,

 

I have responded to you on this post. Let's keep our conversation there. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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10 Posts

10-15-2020

India

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  • Message 9 of 21

Re:Lenovo K10 Note not connecting to home wifi

2020-10-15, 13:39 PM

Hi,

I am trying to connect home wifi  my phone is not connected if password is coorect. But i am trying to connect home wifi without password my phone connected. 

Why won't connect home wifi?

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14293 Posts

03-05-2018

United States of America

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  • Message 10 of 21

Re:Lenovo K10 Note not connecting to home wifi

2020-10-15, 19:45 PM

Hi Durga Bhavani,

 

I will be happy to assist you with this. Have you tried changing the password of your WiFi and try connecting again? See if that helps. Also, let me know if you're getting an error message. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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