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11-03-2017

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Lenovo K6 Power Dual Sim issue

2017-11-03, 5:24 AM

Dear Lenovo team,

 

In my Lenovo K6 power, i have used only Jio (4g) for the last one year.  There is no problem at all.  Now i have purchased new airtel 4g sim,  when i put into Sim 2 or Sim 1, there is only 4 G Coverage.  When i changed to 2G/3G there is no network at all.  Due to this, i couldn't make calls through Airtel.  But i can use Data connection.  Same sim work well on other mobiles with dual sims.  kindly give me the solution..

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5418 Posts

07-12-2014

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Re: Lenovo K6 Power Dual Sim issue

2017-11-03, 18:26 PM

Hi Iyappan1993,

 

Have you tested the phone with only the Airtel SIM inserted (without the Jio SIM)? What other steps have you done so far?

 

Regards,

JM

Moto-Lenovo Support

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2 Posts

07-03-2018

IN

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Re: Lenovo K6 Power Dual Sim issue

2018-07-03, 7:52 AM

Strangely I found that when I m using jio 4g and airtel network carrier I have inserted jio in slot 1 and airtel in slot 2.... I found that that airtel signals are not at all showing unless I come out of my house I have disabled the data and volte feature but if I check with only 1sim it works perfectly and I have tried with other k6 sets it's the same issue with my friends too why is this happening can u plz try to fix this bug

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2 Posts

07-03-2018

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Re: Lenovo K6 Power Dual Sim issue

2018-07-03, 7:53 AM
Oly use Airtel to show the net work
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07-07-2018

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Re: Lenovo K6 Power Dual Sim issue

2018-07-07, 12:49 PM

after degrade stock rom in my lenovo k6 power k33a42 i am facing baseband problem it shows unknown baseband and dual sim is not working in my lenovo k6 power what can i do sir please kindly help me to solve this issue.

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