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sandibracko
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Posts: 8
Registered: ‎07-06-2016
Location: SI
Views: 2,571
Message 1 of 9

Lenovo VIbe Shot - Control keys backlight problem after Marshmallow update

 

Hi I have also yesterday Marshmallow update  ( slovenian language )  i have problems :

 

- control keys backlight not work properly ! (backlight work when you only change mode )

 

Open / for3 seconds / automatic / close . After that next time when you start screen keys have no backlight !

 

(even in dark place ) - very annoying

 

 

Thanks

 

model :Lenovo Z90a40

Firmware :Z90a40_S363_160625_ROW

android:6.0.1

radioversion : MPSS.DPM.2.0.02.c1-00142

core 3.10.49-g933563a

Former Employee
Posts: 3,823
Registered: ‎07-11-2010
Location: Malaysia
Views: 2,517
Message 2 of 9

Re: control keys backlight problem after Marshmallow update

Hi sandibracko,

Found the issue. Thanks for highlighting this to us

 

I did a factory reset and its fine now.

 

Automatic works when in a dark area too. Would suggest to backup your data and do a factory reset.

 

Thanks.

myusuflegacy
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Posts: 7
Registered: ‎07-06-2016
Location: MY
Views: 2,490
Message 3 of 9

Re: control keys backlight problem after Marshmallow update

Done factory reset 3 times already. Problem still occurs. 

Guru
Posts: 1,222
Registered: ‎12-05-2014
Location: DE
Views: 2,388
Message 4 of 9

Re: control keys backlight problem after Marshmallow update

Just to make sure, James and you speak about the same thing, how did you factory reset?


If the answer is interesting press the star below to give Kudos.

If your question is answered you can click ''accept as solution".

myusuflegacy
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Posts: 7
Registered: ‎07-06-2016
Location: MY
Views: 2,378
Message 5 of 9

Re: control keys backlight problem after Marshmallow update

I did hard reset once and factory data reset from setting twice.

sandibracko
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Posts: 8
Registered: ‎07-06-2016
Location: SI
Views: 2,283
Message 6 of 9

Re: Lenovo VIbe Shot - Control keys backlight problem after Marshmallow update

LENOVO BACKLIGHT PROBLEM FOR CONTROL KEYS AFTER HARD RESET STILL DON'T WORK  !

 

I have spent several hours time to return my phone to previous state ( I have made backups  by lenovo software ) but costum setting , personal settings for OS  still have to be made manual .

 

So please ADMIN  whe you advise  from us to hard reset phone ----TRY TO BE SURE THAT WILL WORK !

 

You have set my Question as SOLVED from you

 

----------------------------------------------------------------------------------------------

Sorry for rude words but that is true , work in Qualitty and R&D department a lot of years and I don't want half solutions !

 

Admin note; profanity / implied profanity edited, intentional circumvention of the Community Guidelines. Keep it clean!

moppp
Fanfold Paper
Posts: 2
Registered: ‎07-25-2016
Location: SE
Views: 2,257
Message 7 of 9

Re: Lenovo VIbe Shot - Control keys backlight problem after Marshmallow update

I have this problem, too, (same software versions), but found out that the setting for 3 seconds actually works.

Nevertheless the other settings always work like the setting 'off'.

 

greetings

sandibracko
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Posts: 8
Registered: ‎07-06-2016
Location: SI
Views: 2,251
Message 8 of 9

Re: Lenovo VIbe Shot - Control keys backlight problem after Marshmallow update

yes ...3 sec works (after taping  it  ) and option OFF too Robot surprised

leauser
What's DOS?
Posts: 2
Registered: ‎09-20-2016
Location: US
Views: 1,932
Message 9 of 9

Re: control keys backlight problem after Marshmallow update

Same problem, on a brand new phone, updated to MM and lost the backlights on the soft keys

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