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07-23-2020

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Lenovo Vibe Shot (z90a40) and Lenovo K3 Note - How to flash with Lenovo Moto Smart Assist Tool

2020-07-29, 14:32 PM

I have following two mobile phones which I was trying to flash using Lenovo Moto Smart Assist (LMSA) tool. 

  1. Lenovo Vibe Shot (z90a40)
  2. Lenovo K3 Note

 

But I couldn't find these 2 devices in the list of LMSA.

 

Request you to guide me on how to get these devices in LMSA and flash? 

 

Otherwise, please share me the location of flash files, if they are not available in LMSA. 

 

Please feel free to call me @ removed or drop an email at removed 

 

Regards, Jayesh Shimpi (Pune) 

 

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14293 Posts

03-05-2018

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Re:Lenovo Vibe Shot (z90a40) and Lenovo K3 Note - How to flash with Lenovo Moto Smart Assist Tool

2020-10-14, 21:02 PM

Hi jayeshshimpi,

 

Sorry for the misinformation. I was advised and clarified that the Lenovo K3 Note will not be included in LMSA or Rescue and Smart Assistant. Generally, it will not be added due to the age of the phone. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

 



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14293 Posts

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Re:Lenovo Vibe Shot (z90a40) and Lenovo K3 Note - How to flash with Lenovo Moto Smart Assist Tool

2020-08-03, 10:50 AM

Hi jayeshshimpi,

 

It will be my pleasure to help you with this. We would like to get a copy of your logs so that we can better assist you. The log file can be found on your PC at the following location: 

 

C:\Program Files (x86)\Lenovo Moto Smart Assistant\logs

 

Looking forward for response. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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13 Posts

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Re:Lenovo Vibe Shot (z90a40) and Lenovo K3 Note - How to flash with Lenovo Moto Smart Assist Tool

2020-08-06, 18:17 PM

Hi Rich 

 

Thanks for your response. Attaching herewith the log files. 

Look forward to your quick response. 

 

Regards, 

Jayesh 

 

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13 Posts

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Re:Lenovo Vibe Shot (z90a40) and Lenovo K3 Note - How to flash with Lenovo Moto Smart Assist Tool

2020-08-11, 7:27 AM

Hi Rich 

 

Thanks for your response. I've attached the log files in my previous reply. Please check. 

Look forward to your quick response. 

 

Regards, 

Jayesh

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14293 Posts

03-05-2018

United States of America

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Re:Lenovo Vibe Shot (z90a40) and Lenovo K3 Note - How to flash with Lenovo Moto Smart Assist Tool

2020-08-11, 19:46 PM

Hi jayeshshimpi,

 

Thank you for the logs, I just saw your reply. I will forward it to my team. I will let you know if I have information to share regarding this. 

 

Best regards,
Rich
Motorola-Lenovo Support



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13 Posts

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Re:Lenovo Vibe Shot (z90a40) and Lenovo K3 Note - How to flash with Lenovo Moto Smart Assist Tool

2020-10-07, 14:09 PM
Hi ...can you please update on the resolution. Regards, Jayesh
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14293 Posts

03-05-2018

United States of America

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Re:Lenovo Vibe Shot (z90a40) and Lenovo K3 Note - How to flash with Lenovo Moto Smart Assist Tool

2020-10-07, 18:20 PM

Hi jayeshshimpi,

 

Sorry, I haven't heard back from the team but I will ask this again. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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14293 Posts

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Re:Lenovo Vibe Shot (z90a40) and Lenovo K3 Note - How to flash with Lenovo Moto Smart Assist Tool

2020-10-08, 20:10 PM

Hi jayeshshimpi,

 

I just got an update regarding this. They will add the K3 Note on the next update of LMSA in PC. Once you receive the update for LMSA on your PC, you should be able to use the tool to flash and rescue the phone. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
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  • Message 9 of 10

Re:Lenovo Vibe Shot (z90a40) and Lenovo K3 Note - How to flash with Lenovo Moto Smart Assist Tool

2020-10-14, 21:02 PM

Hi jayeshshimpi,

 

Sorry for the misinformation. I was advised and clarified that the Lenovo K3 Note will not be included in LMSA or Rescue and Smart Assistant. Generally, it will not be added due to the age of the phone. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

 



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13 Posts

07-23-2020

India

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  • Message 10 of 10

Re:Lenovo Vibe Shot (z90a40) and Lenovo K3 Note - How to flash with Lenovo Moto Smart Assist Tool

2021-06-25, 11:48 AM
Thanks Rich for your response. Regards, Jayesh
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