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Lenovo vibe k5 plus 3gb ram Battery draining issue

2017-12-19, 15:49 PM

I am using vibe k5 plus for more than a year and currently I am facing battery draining issue. The battery is draining due to Android os. What should I do?

 

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390 Posts

12-01-2016

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Re: Lenovo vibe k5 plus 3gb ram Battery draining issue

2017-12-21, 17:37 PM

wrote:

Android 5.1.1
Hardware H201


You can try to do safe mode on the phone. You can check this link for more information. 

 

Regards,
Rica
Moto-Lenovo Support

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390 Posts

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Re: Lenovo vibe k5 plus 3gb ram Battery draining issue

2017-12-19, 20:51 PM

Hi Dkjunior,

 

We understand that it is very difficult if your phone is having this issue, we can try to help. You can try to calibrate the phone. 

 

To calibrate the battery, press and hold the Power button until the screen goes dark, about 7-10 seconds. When the screen goes dark, release the Power button and the phone will automatically reboot. Plug the phone in and let it charge overnight, using only the charger that came in the box with the phone. Observe the battery performance within 24 hours.

 

Let us know if it helps.

 

Regards,
Rica
Moto-Lenovo Support

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7 Posts

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Re: Lenovo vibe k5 plus 3gb ram Battery draining issue

2017-12-20, 14:33 PM
The procedure for reboot does not work. Is there any alternative method?
Please do reply
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Re: Lenovo vibe k5 plus 3gb ram Battery draining issue

2017-12-21, 0:51 AM

Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
Requests for individual support are not answered. If a post solves your issue, please mark it.

I am not a Lenovo employee

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390 Posts

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Re: Lenovo vibe k5 plus 3gb ram Battery draining issue

2017-12-21, 16:25 PM

wrote:
The procedure for reboot does not work. Is there any alternative method?
Please do reply

May I ask what's your phone's software version?

 

Regards,
Rica
Moto-Lenovo Support

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Re: Lenovo vibe k5 plus 3gb ram Battery draining issue

2017-12-21, 16:32 PM

Android 5.1.1
Hardware H201

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12-02-2017

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Re: Lenovo vibe k5 plus 3gb ram Battery draining issue

2017-12-21, 17:21 PM
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390 Posts

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Re: Lenovo vibe k5 plus 3gb ram Battery draining issue

2017-12-21, 17:37 PM

wrote:

Android 5.1.1
Hardware H201


You can try to do safe mode on the phone. You can check this link for more information. 

 

Regards,
Rica
Moto-Lenovo Support

0 person found this solution to be helpful.

This helped me too

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Re: Lenovo vibe k5 plus 3gb ram Battery draining issue

2017-12-22, 14:05 PM

Thank you so much. The solution suggested seems to be perfect. Battery performance is now very good. Thank you once again.

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390 Posts

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Re: Lenovo vibe k5 plus 3gb ram Battery draining issue

2017-12-22, 19:49 PM

wrote:

Thank you so much. The solution suggested seems to be perfect. Battery performance is now very good. Thank you once again.


You're most welcome. Good to hear that. Please contact us again if you need further assistance. We are happy to help. 

 

Regards,
Rica
Moto-Lenovo Support

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