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Re: Low MIC volume K6 Power

2017-03-07, 19:45 PM

wrote:

Hello,

 

i am also facing microphone problem. during call, person from other side cannot hear my voice. i also read reviews on flipkart, lot of people are facing microphone problem on Lenovo K6 power.

 

i am forced to use headphone for calling. it is reallt frustating

 

please resolve.

 

regards,

lakshmiraj


Hi Lakshmiraj,

 

Have you tried to put it in safe mode? Have you checked if all apps under Microphone permission are enabled? Have you tried doing a factory reset?

 

Regards,
Jess
Motorola Support

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22 Posts

03-06-2017

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Re: Low MIC volume K6 Power

2017-03-07, 19:53 PM

@Moto_Jess i hope you can read English and you went through this whole post all replies and other posts stating microphone problem in all lenovo k6 power model... Forget about lenovo forum even google,flipkart,youtube everywhere everyone is reporting the problem.. but lenovo agents are adamant and ignorant and have one answer try in safe mode do a reset check lenovo companion app... No one here is dumb and everyone knows basic about android and people have tested all that that's why they posted this MASS PROBLEM HERE... SO IF LENOVO CALL CENTER PEOPLE DON'T HAVE ANY SOLUTION DON'T REPEAT THE SAME AUTO ANSWER WHICH IS BOTTLE-FEED BY LENOVO COMPANY

#MONEY_WASTED_ON_LENOVO

#MONEY_WASTED_ON_K6POWER

#SHAME_SHAME_LENOVO

 

Removed a few comments that were against Forum Rules.  Please respect the other members and keep it clean.  Thank YOU.

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3454 Posts

10-05-2016

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Re: Low MIC volume K6 Power

2017-03-07, 20:42 PM

Hi Avd10,

 

I appreciate you bring this to our attention that you have the same issue. The reason why we suggest customers doing troubleshooting steps is because not all of these devices have software or hardware issues. If we can only check your phone physically to know which of those devices falls under software and hardware problem. 

 

 

Regards,
Jess
Moto-Lenovo Agent

 

 

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32 Posts

12-25-2016

IN

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Re: Low MIC volume K6 Power

2017-03-08, 5:25 AM

I got an update for lenovo k6 power 32 gb Indian varient of 74 mb. In this update I found that the camerq shutter settings provides option to mute the shutter sound. But the native recording app provide with mobile  still cannot record sound with good strength i.e the problem still their with the recording app provide with mobile. Anyone having any improvement in the device after update do mention .

Thanks

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Re: Low MIC volume K6 Power

2017-03-08, 5:27 AM

What update? What is your firmware version??

 

And yes microphone issue is with all lenovo k6 power

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Re: Low MIC volume K6 Power

2017-03-08, 5:34 AM
Its K33_S156_170220_ROW
And also their is a security patch update of jan 2017
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Re: Low MIC volume K6 Power

2017-03-08, 6:09 AM

No it doesn't fix microphone issue.. just a security patch

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9812 Posts

09-04-2014

SK

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Re: Low MIC volume K6 Power

2017-03-08, 2:31 AM
 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.


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9812 Posts

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Re: Low MIC volume K6 Power

2017-03-08, 3:44 AM
 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.


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3 Posts

02-17-2017

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Re: Low MIC volume K6 Power

2017-03-08, 17:21 PM
Hi Moto_Joy, lenovo k6 power customer have good patience ..... but moto people dint have any right update .....to resolve this issue still how many days it will take may be god has to know..... buying lenovo mobile is waste of money and time..
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