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Lenovo PhonesK and Vibe Z Series Smartphones
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1 Posts

03-12-2017

India

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Re: Low MIC volume K6 Power

2017-03-12, 8:45 AM

Can i go to buy lenovo k6 power? So many opined mic volume is very less.

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8 Posts

03-04-2017

India

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  • Message 132 of 308

Re: Low MIC volume K6 Power

2017-03-12, 16:38 PM

Dear Lenovo Admins/Support Agents,

 

I don't know what on earth you guys are doing. This is getting too far. I have repeatedly posted in this topic and you have deleted some of them. So many people are complaining and you guys are just sitting ducks. It seems that you guys haven't taken this issue to the tech team yet or maybe you are completely ignorant about this. How you can not see that this is a massive issue is beyond our understanding. Please try to empathise with us and understand our situation.

Atleast, tell us whether we need to take our phone to the service centre or could the issue be fixed with a mere firmwire update. Please answer this time.

 

With Regards,

A Sufferer

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10 Posts

03-11-2017

India

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Re: Low MIC volume K6 Power

2017-03-13, 8:32 AM

I would advise to wait and confirm that the mic problem is resolved.

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22 Posts

03-06-2017

India

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Re: Low MIC volume K6 Power

2017-03-13, 9:03 AM

Covering up the secondary microphone with cellotape actually minimises the problem a bit.. still its lot low compared to when used via earphone

Using latest firmware K33_S156_170220_ROW

And yes btw lenovo engineers sucks they can't fix a bug when its 3months that a phone have been released

 

And there service center sucks much more keeps the device for atleast a month and does nothing i will strongly suggest everyone not to buy k6 power or any other lenovo phone/tablet or laptop

 

Even though that this phone is INR9999 still its a money and we can't make calls using phone microphone we need to use earphones always and the service center and call center people will say to keep patience! Invested ONLY INR 9999(for them its nothing) so do one thing take back the device box and everything i even have the Flipkart box and return the money

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8 Posts

03-04-2017

India

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Re: Low MIC volume K6 Power

2017-03-13, 9:57 AM

We have to do something about it, don't we? They are taking it too far. We can not just sit idle and let them laugh at us. I think they don't even look at these forums, only posting pre-scripted replies. I think they can't fix this issue and that is the reason they are not giving any valid response. They are delaying it as much as possible and then wait till all the users get frustated and move on. As a consumer we have some duties. We can atleast spread the message to as many people as possible to never buy lenovo phones ever.

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22 Posts

03-06-2017

India

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Re: Low MIC volume K6 Power

2017-03-13, 10:03 AM

Will inform everyone not to buy any lenovo product not only phone... Through xda, my own blog, social network everywhere

 

And also all k6 power user needs to report it at consumer forum

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3 Posts

03-02-2017

India

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  • Message 137 of 308

Re: Low MIC volume K6 Power

2017-03-13, 11:27 AM

Strong NO. After all phone is designed for calls. When that itself is a hassle, why to waste your money. Also you yourself can see the support we are receiving.

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8 Posts

03-04-2017

India

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Re: Low MIC volume K6 Power

2017-03-13, 11:34 AM

Let's do it together then. Lenovo this is the high time that you reply.

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9 Posts

02-20-2017

India

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  • Message 139 of 308

Re: Low MIC volume K6 Power

2017-03-13, 12:18 PM

Hi Friends,

 

My experience with the Mic problem:

 

After few days of purchase the problem arised and the other person can't hear me at all if I was not speaking from very close. Strangely discovered the secondary mic noise cancellation thing and the same I have posted here and in many forums. Thought this is a software problem and will be resolved by next update. But since there was free 10 days replacement from Flipkart, complained about this issue on last day. The technician came to check the device and confirmed the issue. Got a replacement device in next few days.

 

But to my surprise, this new device is working perfectly fine and don't have the mic problem at all. Checked the software version and seen both are on the same s150 firmware. Hence suggest you guys if possible replace the device or go the service center. It is very much possible this is a hardware issue.

 

I think while providing multiple features in a budget device, Lenovo ignored the primary purpose of phone and used a very low grade microphone for this mobile, which is getting damaged within few days of usage.

 

Best of luck you all and me with this device. Hope this one will last longer.

 

Regards,

Niloy

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10 Posts

03-11-2017

India

39 Signins

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  • Message 140 of 308

Re: Low MIC volume K6 Power

2017-03-13, 14:59 PM

You were lucky.

In my case Flipkart washed its hands off the matter by conveniently quoting the 10 days limit for accepting return of the item and advising me to approach the service centres.

But on going through the customer reviews of the service centres highlighting their irresponsible and insolent behaviour and the inordinate delay and  unsatisfactory servicing ,I dread to go to them.

I am afraid Lenovo has been as callous in selection of their authorised service centres as in the selection of the mic for K6 Power. 

Looks like no attention was paid to quality control!

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