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09-04-2014

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Re: Low MIC volume K6 Power

2017-04-26, 9:58 AM
 

Andy

 

English Community Administrator
Lenovo eServices

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Re: Low MIC volume K6 Power

2017-04-27, 20:27 PM

The fix for this was released. Make sure you have the latest version (K33a48, K33a42, K33b36, K33b37). If you do and you're still experiencing the issue, then it is a Hardware problem - service is needed. Repair centers are able to replace the microphone.

 

- Joy

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22 Posts

03-06-2017

India

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Re: Low MIC volume K6 Power

2017-04-27, 21:07 PM

No fix is released ok? Irritating ignorant service desk agent having single lines to copy paste everywhere

 

If it is a hardware problem then 80% of the phone's mic problem can't be temporarily fixed by placing cellotape on the secondary microphone

 

Clearly it is software issue where secondary microphone cancels out the voice

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Re: Low MIC volume K6 Power

2017-04-27, 21:44 PM

wrote:

No fix is released ok? Irritating ignorant service desk agent having single lines to copy paste everywhere

 

If it is a hardware problem then 80% of the phone's mic problem can't be temporarily fixed by placing cellotape on the secondary microphone

 

Clearly it is software issue where secondary microphone cancels out the voice


Is your device included on those software I've mentioned?

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14 Posts

01-21-2017

India

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Re: Low MIC volume K6 Power

2017-04-27, 22:37 PM

Yes it is! Still the problem is there!

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Re: Low MIC volume K6 Power

2017-04-28, 16:13 PM

wrote:

Yes it is! Still the problem is there!


Please send it for repair for them to replace the microphone.

 

- Joy

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18 Posts

04-29-2017

India

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Re: Low MIC volume K6 Power

2017-04-29, 8:22 AM

thanks for this update.

 

I see 'AVD' said this hasn't solved his/her mic problem. Can anyone else confirm if this has solved it?

 

@Moto_joy: Since this is a serious bug/issue, could you

- share some screenshots/video of how this is solved with the new update

- the new update/firmware number

 

thanks in advance

- Deepak

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18 Posts

04-29-2017

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Re: Low MIC volume K6 Power

2017-04-30, 6:10 AM

@moto_joy, any info on this please..

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22 Posts

03-06-2017

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Re: Low MIC volume K6 Power

2017-04-30, 7:14 AM

 

 

You people want to know how to fix the microphone problem?? this is how you can fix it irrespective of any firmware the k6 power is on.......

 

and the so called service desk admins moto joy andy lenovo and all 'admins' if according to your brain the device have hardware issue how the hell on earth does covering up the secondary microphopne with cellotape temporarily solves the so called 'hardware problem which needs to be sent to service centre for repairs' neverthless to say the pathetic lenovo service center....

 

you brainful service desk admins can delete my post or warn me of so called 'community guidelines' but you cant cover up the truth that this problem is solely software problem where secondary mic simply cancels the voice

 

 

and to the fellow users here on this thread or on lenovo forum no need to ask for fix or say you have this problem... all lenovo k6 power have this problem and if you post it here the 'brainy service desk admins' will adamently say it is a hardware problem need to send it to service center but thats not true... it can be only fixed if lenovo issues a bugless firmware for the device or xda opens up k6 power thread and sume custom rom comes to action... for temporary fix see the attachment

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18 Posts

04-29-2017

India

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Re: Low MIC volume K6 Power

2017-04-30, 11:34 AM
Thanks for posting the pictures avd.

How well does this solution work?
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