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Lenovo PhonesK and Vibe Z Series Smartphones
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14 Posts

01-21-2017

India

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Re: Low MIC volume K6 Power

2017-05-01, 4:36 AM
Well this fixes the problem 100% temporarily, or to say "permanently" as this is the only solution you are going to get! This service desk admins are not going to do anything. They don't even have any coordination with the tech team as i have mentioned earlier. So we are not going to get any software solution for this. Please stick to the hardware solution, i mean literally "stick" a tape or something like that. "Never ever" update your system on k6 power because that will bring more issues rather than solving some like battery drain etc as few users reported. If you are already getting decent battery life and have no problem other than this mic noise cancellation issue, then please don't do the system update, just stick a cello tape and be happy as long as you do not notice any other problems in the phone! Cheers :)
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1 Posts

05-02-2017

India

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Re: Low MIC volume K6 Power

2017-05-02, 10:53 AM

Facing same issue. 

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2 Posts

02-01-2017

India

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Re: Low MIC volume K6 Power

2017-05-02, 14:57 PM

I too have the same issue. I had purchased through Flipkart, after usage of 15 to 20 days the microphone was not working.. totally waste of money. Many of them had the same issue. Flipkart don't support the after sales, irresponsible fellows.

 

Lenovo should solve the issue immediately.

 

Admin note; post merged in, subject edited.

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1 Posts

05-02-2017

India

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  • Message 214 of 308

Re: Low MIC volume K6 Power

2017-05-02, 17:07 PM
Hello, i am also facing microphone problem. during call, person from other side cannot hear my voice.Please find a solution.
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4 Posts

01-27-2017

India

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  • Message 215 of 308

Re: Low MIC volume K6 Power

2017-05-03, 16:43 PM

Hi,

As MIC issue affects the basic functionality, Lenovo team can be a little more active in saying in clear terms the causes of MIC problem and the probability of it happening from their experience with other models. Then the customers can decide whether to go to Service center or wait for a software patch, depending upon the severity of their problem or their time availability. As such a response is not forthcoming, some workarounds are discussed. If the Lenovo team is active in accepting such a cause or give their version and guide customers to a solution, then it would be a professional approach.

 

Can Lenovo team give a statistic that so many got their MIC Issue resolved by going to Service center?

That itself will be a booster.

 

If a K6 User has easy accessibility to service center, then they may try that approach, if it suits them. Otherwise  the complaints are in a forum discussion only. 

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4 Posts

05-03-2017

India

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  • Message 216 of 308

Re: Low MIC volume K6 Power

2017-05-03, 22:49 PM
Same here from day one and flipkart refused to replace
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10140 Posts

09-04-2014

Slovakia

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Re: Low MIC volume K6 Power

2017-05-03, 22:45 PM
 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
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Please don't ask me questions by Personal Message; questions belong in the forums.


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10140 Posts

09-04-2014

Slovakia

32765 Signins

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Re: Low MIC volume K6 Power

2017-05-03, 22:50 PM
 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by awarding them a Thumbs Up
 

Please don't ask me questions by Personal Message; questions belong in the forums.


Using Browser Search to find your answers in Lenovo and Moto Community
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18 Posts

04-29-2017

India

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  • Message 219 of 308

Re: Low MIC volume K6 Power

2017-05-04, 10:20 AM

I got a K6 Power and I am currently testing it.

 

I have not updated it and mfg date is Mar 17

 

For now, no issue. I strongly hope it doesn't start showing any and for those who are facing the issue, the right update comes fast.

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12 Posts

01-01-2017

India

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  • Message 220 of 308

Re: Low MIC volume K6 Power

2017-05-08, 8:54 AM

the problem is mic.

Wether it is call,video recording, recording anything..it appears to fault.

Plz help Lenovo.

 

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