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Lenovo PhonesK and Vibe Z Series Smartphones
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1 Posts

05-08-2017

IN

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Re: Low MIC volume K6 Power

2017-05-08, 17:01 PM

I am also facing the same mic problem in my Lenovo k6 power. Please resolve this issue ASAP.

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1 Posts

05-11-2017

IN

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Re: Low MIC volume K6 Power

2017-05-12, 12:18 PM

I purchase Lenovo k6 power recently. Using after 2 week I am facing microphone problem. during call, person from other side cannot hear my voice.

I am very disappointed since this problem coming after 2 week using. This is my life's first costly mobile phone that I purchase your brand.

Lots of person facing same problem in K6 Power. So Please provide solution for this problem.  Please think about this problem and give some update.

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1 Posts

05-15-2017

US

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Re: Low MIC volume K6 Power

2017-05-15, 22:34 PM

Lenovo,

Will you provide an update and fix for the K6 microphone issue? 

I have 2 K6 (Power/Vibe) 0190ES models, exactly the same setup.  1 of the handsets microphone 'broke' after a March update, the other didn't.  The broken model can't be used when speaking through the built-in microphone; conversely, any headpset with mic plugged in works fine (I've used 3 different types).  This is not an 'application' or other issue, this is a Lenovo hardware(firmware) microphone issue.   

Lenovo's silence to date and actions; 1-Ignoring or 2-Shifting (Lenovo) responsibility to the customer, doesn't work in the long run.  Ask Dell about their motherboard capacitor issues and battery charger issues in the mid 2000's, along with resulting lawsuits and field replacements. Bad news doesn't get better with time. 

Your customers are expecting you to investigate and resolve this microphone issue quite quickly.  While your engineer team is researching/testing, your customers who paid for your product deserve an update from you acknowledging your actions.

These are new phones, most less than 6-months old, many sold in EU with a 2-year warranty.

Awaiting your response,

Thomas Crouse

(former Dell worldwide product group- Quality)

 

Admin note; post merged in, subject edited.

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1 Posts

05-17-2017

IN

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Low MIC volume K6 Power

2017-05-17, 13:29 PM

I am Facing Low Mic Volume Issues, other person cant hear me have to shout thene he can on every call its the same

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12 Posts

01-01-2017

IN

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Re: Low MIC volume K6 Power

2017-05-21, 13:14 PM

Will iy affect any other process of phone ???

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20 Posts

05-21-2017

IN

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Re: Low MIC volume K6 Power

2017-05-21, 18:43 PM

Phones mfg date march-2017 also having the low volume issue.I bought this K6 Power mobile on 18-May-2017 and now I am facing the low volume issue.When on call the other person speaking to me observed my voice is very low even I am speaking louder also.please fix this issue otherwise I will return the phone.

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1 Posts

05-22-2017

IN

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Low MIC volume K6 Power

2017-05-22, 1:08 AM
Am annoyed now.... After sale service is pathetic...
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20 Posts

05-21-2017

IN

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Re: Low MIC volume K6 Power

2017-05-22, 4:52 AM
I stick a cello tape on my Lenovo K6 power above the camera lence. which brand new phone purchased on 18-May-17. Now the low volume issue with the other person solved.My voice is audible to other persons when speaking.
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6 Posts

05-22-2017

IN

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Re: Low MIC volume K6 Power

2017-05-22, 9:46 AM
i am also facing mic issue when i bought phone from flipkart (jan 2017). past 5 months i am using headset for making call. Lenovo k6 is very worst phone in the world. I seen all forums and post , so many users complaining this issue. but there is no solution. i went service center also, they changed my mic but still am facing this issue.
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6 Posts

05-22-2017

IN

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Re: Low MIC volume K6 Power

2017-05-22, 9:49 AM
every time Lenovo agent saying reset your phone and boot safe mode and check, i tried 10 times continuesly but not working. why lenovo making this worst phone . please stop your k6 production without giving this problem solution. How this phone passed in lenovo testing team. worst worst worst my 10000 amount is waste for bought this mobile.
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