PRblm solved Frnd?

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wrote:

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wrote:

Hello,

 

i am also facing microphone problem. during call, person from other side cannot hear my voice.Please find a solution.

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Hi dinoop,

 

Does it happen to all of your contacts? Or is it just on one person? Let us know.

 

Regards,
Jess
Moto-Lenovo Agent

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So strange. I took my phone finally into the service center. After 3 days got a call that it was fixed. Went back they said they could not recreate the problem...It was working fine, the technican said there was a lot of dust in the phone??? maybe that had caused the problem (whatever). Used it a couple of days without problems, and now ithe problem is back again! So it must be a software thing somewhere triggered by installation of certain apps or giving of permission to certain apps. Im not really ready to try to figure out by resetting and installing apps one by one but I might. If I find something I will let you know

Mat_thai if you go through all post then you will find out that the problem is with secondary mic (noise cancellation).And it's actually software problem. Someone has given solution to it that stick cello tape on the secondary mic ( located above camera ) this is working fine for me. If you find any other solution or the actual problem of mic then plz share it here..

Almost made up my mind to buy this phone fron Flipkart during the ongoing sale despite knowing the issues and hoping to get a working piece but such careless attitude from Lenovo is a deal breaker. Multiple people are complaining of same issue page after page and there is not a single reply from a Lenovo representative !!! Shame. A reputed brand once upon a time has become nothing less than a fraud company. 

I notice same happened for Moto G4 and G4 plus ghost touch issue. People never got a resolution.

Lenovo spoiled Moto also.

Sad thing is, there is not a single quality phone manufacturer available in budget and mid range segment in India these days. Lenovo, Xiaomi, Oppo, Vivo etc which are all cheap quality and poor products. Miss those days when Motorola, Nokia, Sony used to make awesome phones !!

Lenovo - I have not seen a more irresponsible after sales support from any company where the company doesn't even acknowledges the issues faced by almost every user. Shame. Some regulatory action must be taken against this company in India. I personally do not own a Lenovo device currently, but I suggest people to approach consumer court and highlight these issues in media on shows like CNBC Pehredaar etc. Name and Shame Lenovo until they either improve their services or quits India. 

Imp note - Called up a Lenovo service centre and somehow managed to know what they are doing to solve this mic problem. As many have mentioned, if the secondary mic is sealed, then the problem apprently seems solved. That is exactly what they do from inside the phone. They don't change any mic strip. Open cheating. People are either having the mic issue or those who got it fixed are using the phone without a secondary noise cancellation mic. Shameful Lenovo. 

@Moto_Joy@ @Andy_Lenovo@ - will Lenovo own up to this issue and acknowledge and offer a solution ever?

Yes. cello tape on secondary mic working well and solved the low MIC volume problem for me.

Yes it resolves the call volume issue BUT since we're sealing the noise cancelling mic, the sound during video recording is distorted.

Admins, don't just keep merging the threads. Give some solution, take this up with Lenovo. Please!

I have the same problem on one of the k6 (k33a48, latest firmware) that i bought about 20 days ago. From this morning one of the k6 has problems with the microphone during the calls: people from the other side can not hear my voice that is very low.

I am also facing the Mic issue and it is of very low volume that the callers are not able to listen.

Please help

Naugat update for Lenovo k6 power has arrived and ppl says it has resolved MIC volume.