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Lenovo PhonesK and Vibe Z Series Smartphones
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1 Posts

01-15-2017

US

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Re: Low MIC volume K6 Power

2017-01-15, 6:43 AM

1. Open the Google App
2. Press the 3 lines on the top left
3. Then press "Settings"
4. Go to "Voice"
5. Go to 'OK Google' detection
6. Disable 'from any screen'
7. Save and reboot the phone.

 

Does it work for you too?

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14 Posts

01-21-2017

IN

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Re: Low MIC volume K6 Power

2017-01-21, 8:21 AM
I'm also facing the same problem. It is for every contact. When put it on loudspeaker mode, then it's okay but when in earpiece mode, unless and untill you make the mic position just 5mm away from your lips, the other person cant hear it! Initially for 20 days it was working okay but now it's not! Kindly provide solution only if you really understand it!
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14 Posts

01-21-2017

IN

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Re: Low MIC volume K6 Power

2017-01-21, 11:30 AM

I have a very annoying solution to this. If you completely block the secondary noise cancellation microphone hole just above the camera, the problem will be resolved. Do this guys, that will definitely work. But the thing is it's annoying to block that by gesturing in certain position. This problem is definitely something to do with the software update because of three reasons, 1. When in loudspeaker mode, this problem does not persist at all. 2. When use headphone or headsets, this prpblem is not there and lastly 3. As already said, blocking the secondry mic does the trick. So lenovo team, you got it! Just fix it in the next software upate, it definitely has something to do with the processing of noise cancellation thing with secondary mic. If you all guys feel the same to be true as i said, everybody just confirm it and write to these customer support guys to consider this in the next update.

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2 Posts

12-23-2016

IN

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  • Message 34 of 308

Re: Low MIC volume K6 Power

2017-01-25, 4:23 AM

I bought it on 13 jan n now I am facing mic issue ,at receiving end it's not audible

 

Admin note; post merged in, subject edited.

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2 Posts

01-25-2017

RU

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Re: Low MIC volume K6 Power

2017-01-25, 10:40 AM

Greetings from Russia! Here I have the same problem with MIC volume and the touch panel does not work properly as well. I have used Lenovo smartphone before. I bought two smartphones for my family. But this is the end. Think better of it.

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1 Posts

01-27-2017

IN

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  • Message 36 of 308

Re: Low MIC volume K6 Power

2017-01-27, 13:22 PM

this is a serious issue! very concerning! hoping for an update asap! cant hear a thing, even my friend who bought the same phone confirmed!

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6 Posts

01-28-2017

IT

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  • Message 37 of 308

Re: Low MIC volume K6 Power

2017-01-28, 12:51 PM

I don't have problems with calls, though whatsapp vocal messages or audio recorded with voice recorder is very very low.

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5 Posts

01-28-2017

ES

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  • Message 38 of 308

Re: Low MIC volume K6 Power

2017-01-29, 18:48 PM

I've still not tried calls (just bought it 2 days ago and have'nt the SIM yet), but it's unusable for voice record.
Lenovo please fix it, having a mic is of some importance for a phone...

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1 Posts

01-31-2017

IN

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  • Message 39 of 308

lenovo k6 power(K33a42)

2017-01-31, 9:39 AM

i have bought my phone on 12th january 2017. I am facing microphone problem on lenovo K6 Power. during call, person from other side cannot hear my voice. i have done phone reset, still the problem occurs. i think it's a hardware problem. i hope you will help on this. 

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1 Posts

02-01-2017

IN

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  • Message 40 of 308

Re: Low MIC volume K6 Power

2017-02-01, 11:12 AM

Hi , I have the same issue the other person can't hear my voice. I tried rebooting, reset and all other options but problem not resolved. Lenovo pl fix this issue with an update.....

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