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Lenovo PhonesK and Vibe Z Series Smartphones
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3 Posts

02-17-2017

IN

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Re: Low MIC volume K6 Power

2017-02-17, 15:24 PM

Hi

i am facing microphone problem. during call, person from other side cannot hear my voice.Please find a solution as soon as possiable.

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2 Posts

02-17-2017

IN

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Re: Low MIC volume K6 Power

2017-02-17, 15:35 PM

i had purchased lenovo k6 power from flipkart 15 days ago. But now all the people from other side are complaining that , they can't hear anything what I say. kindly advice how to resolve this issue.

 

Admin note; post merged in, subject edited.

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1 Posts

02-18-2017

IN

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  • Message 63 of 308

Low MIC volume K6 Power

2017-02-18, 0:37 AM

K6 power have problem of microphone. I have done the replacement also but still same problem. I think there's probably problem of low standard mic/issue of software.. facing huge problem... Other side person not able to hear and it cut frequently also. I never face any problem in my Samsung note edge during last 1.5 years but low cost phone have problem. Pls sort out as this problem is very serious.

 

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9 Posts

02-20-2017

IN

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Re: Low MIC volume K6 Power

2017-02-20, 7:49 AM

Using my Lenovo k6 power for the last 10 days and facing the mic issues increasing day by day. The other person can't hear me anything !!

 

Please help :(

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1 Posts

02-10-2017

NL

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Re: Low MIC volume K6 Power

2017-02-21, 10:47 AM

Dear Lenovo,

 

Although I am highly satisfied about my phone, I am still not able to make a proper phone call due to this issue.

Please give us a clear prognosis about finding a solution or update so I can make a decision on returning my phone or not.

 

Best regards,

 

Doran

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9 Posts

02-20-2017

IN

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Re: Low MIC volume K6 Power

2017-02-22, 13:43 PM

Hi,

 

I am also facing this serious issue 10 days after buying this mobile, just when the free replacement offer is no more :(

 

It's so annoying, the other person can't hear me at all !! So dissappointed about this purchase. Kindly help :smileyfrustrated:

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Re: Low MIC volume K6 Power

2017-02-22, 17:28 PM

To everyone, Testing is still on going and improvements should be in the next update. Thank you for your patience as we work on this.

 

- Joy

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1 Posts

02-22-2017

IN

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Re: Low MIC volume K6 Power

2017-02-22, 19:20 PM

I have the same issue. Person at the other end cannot hear me! Initially, I thought it was a SIM issue as my SIM was new. But, the same SIM card works perfectly fine in my 4 year old HTC. Really guys, you didn't even check the audio quality of calls before shipping your product !?! This is lame.

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9 Posts

02-20-2017

IN

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Re: Low MIC volume K6 Power

2017-02-23, 6:43 AM

Solution to this Mic Problem:

 

Guys found a strange solution for this problem and thought this will definitely help you all, hence sharing.

 

Take a small portion of a tape (sellotape or something) and cover the secondary mic hole just above the camera lense. This will solve the problem and the phone will capture your audio properly.  Tested this and working like a magic.

 

You can use this solution temporarily until there is any further solution from Lenovo!!

 

Probable reason: Secondary mic noise cancellation is creating this trouble and once you  cover the secondary mic, it is not stopping the primary mic to capture proper audio.

 

Let me know if this helps :)  Cheers !

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7 Posts

02-23-2017

CH

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  • Message 70 of 308

Re: Low MIC volume K6 Power

2017-02-23, 9:34 AM

Hi

 

I bought the Phone on January, 2017 and I'm also having the same problem:

The volume of the mic is really low whenever I use Whatsapp or any other application that requires it.

 

@niloyrun: I will try to put some tape on the Secondary mic. Now my phone is charging, so, I will let you know if this solves the problem

 

Almost two months has passed since the first report of the issue, so, I hope that Lenovo find a solution quickly.

 

Best regards

Josef

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