English Community

Lenovo PhonesK and Vibe Z Series Smartphones
All Forum Topics
Options

6 Posts

07-23-2017

IN

13 Signins

174 Page Views

  • Posts: 6
  • Registered: ‎07-23-2017
  • Location: IN
  • Views: 174
  • Message 1 of 9

My phone is not reading memory card in my k5 note (brand new)

2017-07-29, 2:20 AM

My new Lenovo phone is not reading card always show a message sim is working but it is not reading memory card always it shows a message for card and it's under warranty it's a new Lenovo phone k5 note Marshmallow 6.0

Reply
Options

2116 Posts

10-07-2016

PH

445 Signins

18733 Page Views

  • Posts: 2116
  • Registered: ‎10-07-2016
  • Location: PH
  • Views: 18733
  • Message 2 of 9

Re: My phone is not reading memory card in my k5 note (brand new)

2017-07-31, 14:13 PM

Hi Rishab3, 

 

What is the exact error message you're seeing? What is the model of the SD Card? Have you tried using a different SD Card? 

 

Regards, 

Venice 

Moto-Lenovo Support 

Reply
Options

6 Posts

07-23-2017

IN

13 Signins

174 Page Views

  • Posts: 6
  • Registered: ‎07-23-2017
  • Location: IN
  • Views: 174
  • Message 3 of 9

Re: My phone is not reading memory card in my k5 note (brand new)

2017-08-04, 0:41 AM
I tried many different memory cards all working but its showing same ..I can send you screen shot of it please send me your email address
Reply
Options

2116 Posts

10-07-2016

PH

445 Signins

18733 Page Views

  • Posts: 2116
  • Registered: ‎10-07-2016
  • Location: PH
  • Views: 18733
  • Message 4 of 9

Re: My phone is not reading memory card in my k5 note (brand new)

2017-08-04, 16:18 PM

wrote:
I tried many different memory cards all working but its showing same ..I can send you screen shot of it please send me your email address

You can post the screenshot here, that would be fine. Try to boot your device to Safe Mode and let's check if there's a third party app interfering. Press and hold Power button until "Power off" shows then press and hold "Power off" until "Reboot to safe mode" shows and touch "OK". Let me know. 

 

-Venice 

Reply
Options

6 Posts

07-23-2017

IN

13 Signins

174 Page Views

  • Posts: 6
  • Registered: ‎07-23-2017
  • Location: IN
  • Views: 174
  • Message 5 of 9

Re: My phone is not reading memory card in my k5 note (brand new)

2017-08-06, 3:31 AM

No its not working at all . please send me another way to fix it....

 

Reply
Options

6 Posts

07-23-2017

IN

13 Signins

174 Page Views

  • Posts: 6
  • Registered: ‎07-23-2017
  • Location: IN
  • Views: 174
  • Message 6 of 9

Re: My phone is not reading memory card in my k5 note (brand new)

2017-08-08, 13:52 PM
Now what are gone answer or give me some solution to this problem???????
Reply
Options

2116 Posts

10-07-2016

PH

445 Signins

18733 Page Views

  • Posts: 2116
  • Registered: ‎10-07-2016
  • Location: PH
  • Views: 18733
  • Message 7 of 9

Re: My phone is not reading memory card in my k5 note (brand new)

2017-08-09, 18:39 PM

wrote:
Now what are gone answer or give me some solution to this problem???????

What Os your device is running at? We can perform a Reset on the device next. You can do it on Settings  (un-check automatic restore option) or perform a Hard Reset

 

-Venice 

Reply
Options

6 Posts

07-23-2017

IN

13 Signins

174 Page Views

  • Posts: 6
  • Registered: ‎07-23-2017
  • Location: IN
  • Views: 174
  • Message 8 of 9

Re: My phone is not reading memory card in my k5 note (brand new)

2017-08-14, 1:47 AM
My phone is running on Android Marshmallow 6.0 and it didn't work. I tried but still the same message......
Reply
Options

2116 Posts

10-07-2016

PH

445 Signins

18733 Page Views

  • Posts: 2116
  • Registered: ‎10-07-2016
  • Location: PH
  • Views: 18733
  • Message 9 of 9

Re: My phone is not reading memory card in my k5 note (brand new)

2017-08-16, 18:57 PM

wrote:
My phone is running on Android Marshmallow 6.0 and it didn't work. I tried but still the same message......

I see. Again, can I ask for the exact error message you're seeing and the models of the cards you used? I'll give a closer look. 

 

-Venice 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete