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390 Posts

12-01-2016

United States of America

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  • Message 11 of 26

Re: Night mode for locked screen is not working

2018-01-03, 20:44 PM

wrote:

Could you please help me on HOW TO take a screenshot for the functionality which is NOT working.

Also, would you let me know if you could able to reproduce the issue on the other handsets.


We try to replicate it on the same phone and it works fine. How long are you expecting the night mode to be activated? 

 

Regards,
Rica
Moto-Lenovo Support

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16 Posts

12-22-2017

India

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  • Message 12 of 26

Re: Night mode for locked screen is not working

2018-01-04, 3:38 AM

I am expecting the night mode to work from 22.30 to 07.00. Attached is the screen shot of my clock setting screen for your reference.

 

Regards,

Amit

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390 Posts

12-01-2016

United States of America

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  • Message 13 of 26

Re: Night mode for locked screen is not working

2018-01-04, 21:04 PM

wrote:

I am expecting the night mode to work from 22.30 to 07.00. Attached is the screen shot of my clock setting screen for your reference.

 

Regards,

Amit


I would suggest trying to set your sleep mode for 30 minutes and let us know how it goes.

 

Regards,
Rica
Moto-Lenovo Support

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16 Posts

12-22-2017

India

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  • Message 14 of 26

Re: Night mode for locked screen is not working

2018-01-08, 10:01 AM

No luck with 30 minutes time frame :(

 

Regards,

Amit

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16 Posts

12-22-2017

India

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  • Message 15 of 26

Re: Night mode for locked screen is not working

2018-01-09, 5:43 AM
Hi,

Any update !

Regards,
Amit
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5996 Posts

12-04-2017

India

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  • Message 16 of 26

Re: Night mode for locked screen is not working

2018-01-10, 8:57 AM

Hi, ItsAmit.

 

Please be informed that Night mode in settings and Night mode > clock have different features, if you are looking to dim the brightness of the screen then you can either select Night mode in settings or Auto Brightness > where Night mode in settings dims your screen brightness completely, and if you select Auto Brightness > it depends on the (indoor and outdoor) light and changes the brightness automatically accordingly. Night mode under clock > settings is just referred to dim the brightness of Lock Screen in dark and to show the upcoming alarm and used normally to see the time with low brightness under dark. This is normal, hope this helps you understand.

 

Thanks,
Swaraj

-Moto Support

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16 Posts

12-22-2017

India

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  • Message 17 of 26

Re: Night mode for locked screen is not working

2018-01-10, 11:23 AM

Hi Swaraj,

 

Thank you for your detailed reply. I could totally understand the difference between the Night Mode in setting and Night mode in clock. 

Phone has feature Night Mode under clock with the time duration, which I understand that, Night Mode will dim the  locked screen at the spcified time frame; Which is not working in my handset. Let me know If I have correctly understood the above mentioned functionality from Night Mode under clock.

Night mode under Setting is working fine for me which dims the brightness of the screen irrespective of Locked Screen. 

 

Regards,

Amit

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5996 Posts

12-04-2017

India

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  • Message 18 of 26

Re: Night mode for locked screen is not working

2018-01-12, 12:51 PM

Night Mode will dim the  locked screen at the spcified time frame. Which is not working in my handset.

 

Hi, ItsAmit.

 

I assume, this feature is just for the Lock screen to view Time and notification only in the Night-Time/ compleat Darkroom/place. Where you can set the time frame for the same. It will not change your normal Night Mode settings, which is present in your Notification bar - Night mode.

 

However, you can share us the screenshot of the same, your phone build version/model via PM - personal message. I will try to replicate the same. 

 

Thanks,
Swaraj

-Moto Support

 

 

 

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16 Posts

12-22-2017

India

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  • Message 19 of 26

Re: Night mode for locked screen is not working

2018-01-15, 4:38 AM

Hi Swaraj,

 

I have send you my mobile configuration thru PM.

 

The behaviour you mentioned in first para is exactly what I am expecting with the functionality. However, it is not working for me.

 

Thanks,

Amit

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5996 Posts

12-04-2017

India

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  • Message 20 of 26

Re: Night mode for locked screen is not working

2018-01-15, 8:35 AM

Hi, ItsAmit.

 

Thanks for checking on that, we have shared your details with our product team. We will keep you posted here on any further updated received.

 

Thanks,
Swaraj

Moto Support

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