11-26-2017 01:03 AM
I've a problem in Lenovo Zuk Z2 plus. Notification sounds for sms,whatsapp,facebook,etc are not audible. I can able to hear sound for 2 or 3 days after restarting the phone. Later, I'm not able to hear the notification sounds. The tones to incoming calls, music are working fine. Did factory reset 2 times at different intervals. The same issue persists. EVen visited Lenovo service center. They did software update and asked me to check. But, the problem is not yet resolved. Do any one of you having this kind of issue and solved it? Please help me with the permanent solution.
12-09-2017 11:36 PM
I too have the same problem with my Lenovo Zuk 2 Plus. Notification LED is working. But notification sound becomes mute often. need to restart for the notification sound to work.
12-28-2017 08:49 PM
You kindly do 1 thing first reboot your phone after rebooting open settings and then click minimise button and lock settings, Don't close setting it will work 100%.
03-22-2018 10:03 AM
I have an Infinix mobile smart phone purchased before 1.5 years. I am receiving software update in proper intervals until now. Even I had problem with the date settings. I complained through the infinix blog and I got the solution with an update just in 2 weeks time. Lenovo seems never care for the user's cry. Even I feel that I have made a mistake by selecting this mobile.
03-28-2018 10:25 PM
I am also having the same problem. I have to reboot the phone again and again. The phone don't even vibrate. I am having this issue after updating the software update.
I request Lenovo team to kindly resolve this issue ASAP. It has been 4 months, this should not take this much time. Also, request you to provide support and guidance on forums or don't create a support forum if it is for no use of customers.