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Nenuorama
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Posts: 6
Registered: ‎12-21-2018
Location: LT
Views: 713
Message 1 of 6

Question about Lenovo K5 Play Global Version firmware updates

 

1. Hello I bought Lenovo K5 Play Global Version (Android version: 8.0.0; Android security patch level: July 1, 2018; Current Lenovo System Version: 3.7.255 ST) Are You going to update Android version to 8.1 or 9.0? How about newer Android security patches? 

 

2. By the way, how I can contact Lenovo by email? When I write IMEI, it showing No product...

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Senior MotoAgent
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Registered: ‎12-04-2017
Location: IN
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Message 2 of 6

Re: Question about Lenovo K5 Play Global Version firmware updates


@Nenuorama wrote:

 

1. Hello I bought Lenovo K5 Play Global Version (Android version: 8.0.0; Android security patch level: July 1, 2018; Current Lenovo System Version: 3.7.255 ST) Are You going to update Android version to 8.1 or 9.0? How about newer Android security patches? 

 

2. By the way, how I can contact Lenovo by email? When I write IMEI, it showing No product...


Hi Nenuorama,

 

Thanks for reporting, before we begin—could you help us with the place of purchase/source of your device? Also, please update your profile with the IMEI number of your phone? If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,
Swaraj

Moto Support

Nenuorama
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Posts: 6
Registered: ‎12-21-2018
Location: LT
Views: 654
Message 3 of 6

Re: Question about Lenovo K5 Play Global Version firmware updates

Hi Agent_Swaraj,

I bought Lonovo K5 Play from China store Gearbest. I updated profile.
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Senior MotoAgent
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Location: IN
Views: 639
Message 4 of 6

Re: Question about Lenovo K5 Play Global Version firmware updates


@Nenuorama wrote:
Hi Agent_Swaraj,

I bought Lonovo K5 Play from China store Gearbest. I updated profile.

Hi Nenuorama,

 

Thanks for the information. Sorry, but our best suggestion would be to have you contacted the place of purchase for more information. 


Regards,
Swaraj

Lenovo Support

 

 

Nenuorama
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Posts: 6
Registered: ‎12-21-2018
Location: LT
Views: 436
Message 5 of 6

Re: Question about Lenovo K5 Play Global Version firmware updates

Why I should contact the place of purchase if on my bought mobile phone package I can find a sticker - LENOVO SERVICE AND WARRANTY ASSURED and it is GLOBAL version...

 

By the way, maybe ZUI 4.0 will come to Lenovo K5 Play soon. Any news?

 

zui-4.0-01-600x322.jpg

 

ZZZZzzzz
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Nenuorama
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Posts: 6
Registered: ‎12-21-2018
Location: LT
Views: 196
Message 6 of 6

Re: Question about Lenovo K5 Play Global Version firmware updates

632ff342758643869bd6dda7704370d1.png

Fake photo or not?  

 

ZZZZzzzz

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