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06-24-2017

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Recent app is not getting closed.

2018-04-08, 4:58 AM

Whenever I try to clear the recent apps, Google Chrome does not get cleared from the list. All other apps get cleared whereas only Google Chrome doesn't get out from the recent apps list. I tried restarting and clearing cache. I had also reset my phone to clear that. After my phone was reset, Google Chrome worked fine and went out of the recent apps when I cleared all the recent apps. But then after a few days, it started again. Please help me.

 

Phone details:

Lenovo K6 Power

3 GB RAM/ 32 GB ROM

Model Number: Lenovo K33a42

Android Version: 7.0/Nougat

 

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5418 Posts

07-12-2014

US

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Re: Recent app is not getting closed.

2018-04-09, 13:47 PM

Hi Dinesh254,

 

Thanks for contacting us. We'll be glad to assist here. If you go to the Recent apps screen, do you notice if there is a lock icon beside the close button? Please tap it and make sure that it's unlocked. After doing it, please test if the issue persists.

 

Regards,

JM

Moto-Lenovo Support

0 person found this solution to be helpful.

This helped me too

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8 Posts

06-24-2017

IN

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Re: Recent app is not getting closed.

2018-04-09, 14:02 PM

Thank you very much. It worked for me.

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2 Posts

08-03-2018

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Re: Recent app is not getting closed.

2018-08-03, 13:04 PM
thanks this solution also worked for my lenovo k6 power
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