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2 Posts

01-24-2019

Philippines

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Trouble in connecting my LENOVO K4 NOTE to LAPTOP

2019-01-24, 7:58 AM

Hi! I'm having trouble in connecting my LENOVO K4 NOTE to LAPTOP. It only says "Charging", but I'm expecting to give an option like (MTP, Charge Only).
I configured and I had troubleshoot it already like the steps I did below:
*I tried other USB chord.
*I tried to connect it to other laptop
*I tried to install the dependencies like ADB Driver because I want to have it on Debugging Mode
*I tried to wiped out the data of my k4 Note
*I already reinstall the OS of my laptop
*I attempt to manually install it to Window's Device Manager


All of that nothing happens. What should I do?

Moved the message and edited title -Daisy
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3949 Posts

12-01-2016

Philippines

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Re: Trouble in connecting my LENOVO K4 NOTE to LAPTOP

2019-01-24, 21:32 PM

Hi iJhai,

 

I understand you want to connect the phone to your laptop, just want to verify are you transferring files or you just want to view some files from your phone to your PC?

 

May I know what's the software of your phone and the OS of your laptop?

 

Regards,
Daisy
Moto-Lenovo Support



**Please don't ask me questions by Personal Message; questions belong in the forums

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2138 Posts

05-25-2016

India

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Re: Trouble in connecting my LENOVO K4 NOTE to LAPTOP

2019-02-03, 10:16 AM

Hey,

If you have a OTG cable, try connecting a pendri e to your phone and see if it detects the pendrive. It will help to know if your phone is having trouble with data transfer.

Regards,
Amal

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