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8 Posts

10-15-2017

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Unkown notification in home sceen

2018-01-24, 2:45 AM

I see some notification in top left corner of the home screen. And it is not going even I restarted many times but no use. I even swipe down to check for any notification but nothing.

 

 

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33 Posts

01-09-2018

IN

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Re: Unkown notification in home sceen

2018-01-24, 11:13 AM

Hey,

 

You might be using Secure zone management. Pull down the Quick settings from the top, get into the secure zone and Check your notifications by dragging the notification bar down and make sure it's clear, it will be gone.
Regards,
Suhail

0 person found this solution to be helpful.

This helped me too

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1045 Posts

10-08-2015

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Re: Unkown notification in home sceen

2018-01-24, 12:11 PM

Hi Stephen,

 

The reported notification seems to be 3rd party application notification. Hence, request you to check with the Safemode option and let us know. 

 

Solution:

Safe mode starts the device without any 3rd party applications being started (Third party applications are applications you have installed from the Play Store).

 

To Enable Safe Mode:

1.  Press the Power key

2.  Touch and hold Power off

3.  Touch OK when Reboot to safe mode appears

4.  Phone will reboot and Safe Mode will appear in bottom left corner

5.  If the issue is resolved in safe mode, the cause appears to be a 3rd party app.

6.  Simply power cycle the device to disable safe mode, and then go through the process of trying to identify and removing the problem application.

 

Thank you

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8 Posts

10-15-2017

IN

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Re: Unkown notification in home sceen

2018-01-24, 12:40 PM
Not successful. In safe mode I am getting the same notification
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8 Posts

10-15-2017

IN

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Re: Unkown notification in home sceen

2018-01-24, 12:41 PM

In safe mode also I am getting same notification

 

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33 Posts

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Re: Unkown notification in home sceen

2018-01-24, 12:44 PM

Hey,

 

Are you using any account in secure zone or guest zone? & Which device you're using?

 

 

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8 Posts

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IN

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Re: Unkown notification in home sceen

2018-01-24, 12:48 PM

Yes I was secure account. I disabled from secure account and notification disappeared

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8 Posts

10-15-2017

IN

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Re: Unkown notification in home sceen

2018-01-24, 13:21 PM
Yes it looks like I was in secure zone account. Finally unchecked from secure account and notification disappeared
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