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2 Posts

05-05-2017

IN

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Vibe K5 Note Contacts Mixed/Interchanged???

2018-01-16, 14:37 PM

Guys,

I have the Lenovo Vibe K5 Note and the contacts is the phone are getting shuffled.

Ex. Assume i have the following two contacts:

     abc - 1234567890

     xyz - 9999999999

Then, the contacts are shuffled, ie,

    abc shows 99999999999 and xyz shows 1234567890

Also, a lot of duplicates are being created by itself and i'm unable to merge them. Even when opening the contacts app, it takes a lot of time to show the list of contacts and when receiving a call sometimes the name of the caller is not shown even if the contact is already in the phone.

Also, sometimes the saved contacts are also not shown in the contacts app.

Please help ASAP

TIA

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473 Posts

08-28-2017

PH

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  • Posts: 473
  • Registered: ‎08-28-2017
  • Location: PH
  • Views: 5446
  • Message 2 of 2

Re: Vibe K5 Note Contacts Mixed/Interchanged???

2018-01-17, 13:38 PM

wrote:

Guys,

I have the Lenovo Vibe K5 Note and the contacts is the phone are getting shuffled.

Ex. Assume i have the following two contacts:

     abc - 1234567890

     xyz - 9999999999

Then, the contacts are shuffled, ie,

    abc shows 99999999999 and xyz shows 1234567890

Also, a lot of duplicates are being created by itself and i'm unable to merge them. Even when opening the contacts app, it takes a lot of time to show the list of contacts and when receiving a call sometimes the name of the caller is not shown even if the contact is already in the phone.

Also, sometimes the saved contacts are also not shown in the contacts app.

Please help ASAP

TIA


Hi SkyWlkr,

 

We understand how important it is for you to have your concern fixed. Have you tried performing Factory Data Reset and sync your original Gmail account?

 

Regards,
Tim
Moto-Lenovo Support

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