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aishie
What's DOS?
Posts: 2
Registered: ‎09-07-2016
Location: IN
Views: 25,390
Message 1 of 11

Vibe K5 Note: Fingerprint hardware not available.

I am owning Vibe K5 Note for more than a month now. Out of sudden, the phone got hung at Notifications screen. After that when I restarted it, the fingerprint reader doesn't allow me to unlock the phone. It displays a message "Fingerprint hardware not available".

 

I have tried restarting phone, but it didn't help. What could be the solution to it. Or shall I claim warranty on this?

vasudev21
What's DOS?
Posts: 1
Registered: ‎11-08-2016
Location: IN
Views: 23,860
Message 2 of 11

Re: Vibe K5 Note: Fingerprint hardware not available.

I had the same problem. I also use it as a back button which worked while I couldn't use it as fingerprint unlock. I went to Security in Settings and added a finger after which it started working. 

Vijaysclash
What's DOS?
Posts: 1
Registered: ‎10-17-2016
Location: IN
Views: 23,686
Message 3 of 11

Re: Vibe K5 Note: Fingerprint hardware not available.

I had the same problem. I added fingerprints again and it worked for me. 

Thanks

Rejathar
Paper Tape
Posts: 1
Registered: ‎11-27-2016
Location: IN
Views: 23,605
Message 4 of 11

Re: Vibe K5 Note: Fingerprint hardware not available.

 
SaiKrishna-26
What's DOS?
Posts: 1
Registered: ‎12-14-2016
Location: IN
Views: 23,231
Message 5 of 11

Re: Vibe K5 Note: Fingerprint hardware not available.

Me too facing same problem what is the Solution???

John-Samuel
What's DOS?
Posts: 1
Registered: ‎02-04-2017
Location: IN
Views: 21,196
Message 6 of 11

Re: Vibe K5 Note: Fingerprint hardware not available.

Try to restart, it works... If it doesn't work,  then add a new fingerprint 

Vishi23
What's DOS?
Posts: 1
Registered: ‎03-05-2017
Location: IN
Views: 20,413
Message 7 of 11

Re: Vibe K5 Note: Fingerprint hardware not available.

Hi

 

Greetings.

 

Was the fingerprint issue on K5 Note subsequently resolved. I am facing this problem from this morning.

 

 

Karthikkumar1
Paper Tape
Posts: 1
Registered: ‎03-20-2017
Location: IN
Views: 14,034
Message 8 of 11

Re: Vibe K5 Note: Fingerprint hardware not available.

My phone has same problem when I keep my finger 

 Fingerprint hardware not available is coming

Sandeep67
What's DOS?
Posts: 1
Registered: ‎11-09-2017
Location: IN
Views: 12,679
Message 9 of 11

Re: Vibe K5 Note: Fingerprint hardware not available.

Try to add another fingerprint in security under settings. Worked for me Smiley Happy
Nandu_Ajikumar
What's DOS?
Posts: 1
Registered: ‎04-02-2018
Location: IN
Views: 8,789
Message 10 of 11

Re: Vibe K5 Note: Fingerprint hardware not available.

I have read the previous complaints happened and solved. But my problem is kind of diffrent. The same condition, but i could not add any new fingerprints or to delete any existing fingerprints. So i cant unlock my phone using the sensor. The fingerprint hardware is completely out. Please help.

 

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