Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo PhonesK and Vibe Z Series Smartphones
All Forum Topics
Options

53 Posts

06-02-2012

United States of America

56 Signins

782 Page Views

  • Posts: 53
  • Registered: ‎06-02-2012
  • Location: United States of America
  • Views: 782
  • Message 1 of 17

Vibe Z2 after Lollipop upgrade Smart Lock Trusted Face unlock don’t work + Lenovo Security missing

2015-05-12, 10:32 AM

Hi to all members,

 

Yesterday I upgrade my Lenovo Vibe Z2 phone to Android Lollipop everything works well expect Smart Lock Face recognition and Lenovo Security app missing

 

I haves Trusted face on in Smart lock tab in settings (so my face is saved into device) but face recognition camera GUI don’t appear on lock screen for unlocking phone. In screen lock/unlock selection I don’t have option for unlock with face only for pattern, PIN and Password.

 

Does anyone else have similar issue?

I Have this Lenovo Computers
1. Think Centre M58 from 2008 an it is still good (Intel Q9550, 8GB DDR3, Radeon 6970, Intel SSD)
2. ThinkPad E540
3 ThinkPad Tab 2 (with it I have many problems)
4. Lenovo Vibe Z2
Reply
Options

1585 Posts

01-24-2014

Bucharest Romania

1911 Signins

54541 Page Views

  • Posts: 1585
  • Registered: ‎01-24-2014
  • Location: Bucharest Romania
  • Views: 54541
  • Message 2 of 17

Re: Vibe Z2 after Lollipop upgrade Smart Lock Trusted Face unlock don’t work + Lenovo Security missi

2015-05-13, 3:12 AM

Hi Veco359

 

Welcome to the Community.

 

I haves Trusted face on in Smart lock tab in settings (so my face is saved into device) but face recognition camera GUI don’t appear on lock screen for unlocking phone. In screen lock/unlock selection I don’t have option for unlock with face only for pattern, PIN and Password.

Please read http://www.androidcentral.com/smart-lock-screen-security-options-android-50-lollipop

 

.... and Lenovo Security app missing

The app won't be available for Lenovo ROW(sold outside China) devices anymore.

 

Hope this helps,

Regards.


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as ''ACCEPT AS SOLUTION"
Unsolicited PM's will not be answered! ....Please post your question/s in the appropriate forum board.

 

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество
Reply
Options

53 Posts

06-02-2012

United States of America

56 Signins

782 Page Views

  • Posts: 53
  • Registered: ‎06-02-2012
  • Location: United States of America
  • Views: 782
  • Message 3 of 17

Re: Vibe Z2 after Lollipop upgrade Smart Lock Trusted Face unlock don’t work + Lenovo Security missi

2015-05-23, 15:32 PM

Dear supersmp,

 

article from your link don't help me I still have problem with trusted face on 5.0.2.. Only body detection work well...

 

I post you shots where you can see that I enoroll thusted face but it don't work forward camera GUI don't appear on lock screen only PIN GUI shows up...

   DSC09432_resize.jpg        DSC09432_resize.jpg

 

   DSC09435_resize.jpg       DSC09436_resize.jpg

 

   DSC09437_resize.jpg         DSC09438_resize.jpg

 

                                             DSC09440_resize.jpg                

Can you tell me how I can reinstall 4.4.4? unitil your programers fix that bug

 

Moderator note:Edited/photos merged to one post.

 

I Have this Lenovo Computers
1. Think Centre M58 from 2008 an it is still good (Intel Q9550, 8GB DDR3, Radeon 6970, Intel SSD)
2. ThinkPad E540
3 ThinkPad Tab 2 (with it I have many problems)
4. Lenovo Vibe Z2
Reply
Options

22 Posts

05-01-2015

Hungary

79 Signins

748 Page Views

  • Posts: 22
  • Registered: ‎05-01-2015
  • Location: Hungary
  • Views: 748
  • Message 4 of 17

Re: Vibe Z2 after Lollipop upgrade Smart Lock Trusted Face unlock don’t work + Lenovo Security missi

2015-05-23, 16:20 PM

On my Vibe Z2, updated to Lollipop, I don't have the Smart Lock option at all. Where should I look for it?

 

Reply
Options

53 Posts

06-02-2012

United States of America

56 Signins

782 Page Views

  • Posts: 53
  • Registered: ‎06-02-2012
  • Location: United States of America
  • Views: 782
  • Message 5 of 17

Re: Vibe Z2 after Lollipop upgrade Smart Lock Trusted Face unlock don’t work + Lenovo Security missi

2015-05-23, 19:47 PM
Hi ctibor, Smart lock is in "Lock screen" TAB in Settings
I Have this Lenovo Computers
1. Think Centre M58 from 2008 an it is still good (Intel Q9550, 8GB DDR3, Radeon 6970, Intel SSD)
2. ThinkPad E540
3 ThinkPad Tab 2 (with it I have many problems)
4. Lenovo Vibe Z2
Reply
Options

1585 Posts

01-24-2014

Bucharest Romania

1911 Signins

54541 Page Views

  • Posts: 1585
  • Registered: ‎01-24-2014
  • Location: Bucharest Romania
  • Views: 54541
  • Message 6 of 17

Re: Vibe Z2 after Lollipop upgrade Smart Lock Trusted Face unlock don’t work + Lenovo Security missi

2015-05-23, 15:38 PM

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as ''ACCEPT AS SOLUTION"
Unsolicited PM's will not be answered! ....Please post your question/s in the appropriate forum board.

 

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество
Reply
Options

1585 Posts

01-24-2014

Bucharest Romania

1911 Signins

54541 Page Views

  • Posts: 1585
  • Registered: ‎01-24-2014
  • Location: Bucharest Romania
  • Views: 54541
  • Message 7 of 17

Re: Vibe Z2 after Lollipop upgrade Smart Lock Trusted Face unlock don’t work + Lenovo Security missi

2015-05-23, 15:33 PM

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as ''ACCEPT AS SOLUTION"
Unsolicited PM's will not be answered! ....Please post your question/s in the appropriate forum board.

 

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество
Reply
Options

1585 Posts

01-24-2014

Bucharest Romania

1911 Signins

54541 Page Views

  • Posts: 1585
  • Registered: ‎01-24-2014
  • Location: Bucharest Romania
  • Views: 54541
  • Message 8 of 17

Re: Vibe Z2 after Lollipop upgrade Smart Lock Trusted Face unlock don’t work + Lenovo Security missi

2015-05-23, 15:34 PM

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as ''ACCEPT AS SOLUTION"
Unsolicited PM's will not be answered! ....Please post your question/s in the appropriate forum board.

 

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество
Reply
Options

1585 Posts

01-24-2014

Bucharest Romania

1911 Signins

54541 Page Views

  • Posts: 1585
  • Registered: ‎01-24-2014
  • Location: Bucharest Romania
  • Views: 54541
  • Message 9 of 17

Re: Vibe Z2 after Lollipop upgrade Smart Lock Trusted Face unlock don’t work + Lenovo Security missi

2015-05-23, 15:44 PM

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as ''ACCEPT AS SOLUTION"
Unsolicited PM's will not be answered! ....Please post your question/s in the appropriate forum board.

 

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество
Reply
Options

1585 Posts

01-24-2014

Bucharest Romania

1911 Signins

54541 Page Views

  • Posts: 1585
  • Registered: ‎01-24-2014
  • Location: Bucharest Romania
  • Views: 54541
  • Message 10 of 17

Re: Vibe Z2 after Lollipop upgrade Smart Lock Trusted Face unlock don’t work + Lenovo Security missi

2015-05-23, 15:48 PM

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as ''ACCEPT AS SOLUTION"
Unsolicited PM's will not be answered! ....Please post your question/s in the appropriate forum board.

 

English English Community   Deutsche Deutsche Community   Español Comunidad en Español   ru.gif Русскоязычное Сообщество
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms