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Lenovo PhonesK and Vibe Z Series Smartphones
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24 Posts

02-18-2017

India

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  • Message 11 of 29

Re: lenovo K6 Power HEATING ISSUE

2017-02-21, 17:41 PM

NO I am doing simply factory reset

Temp of phone without any use it is 30° and using Facebook and YouTube at 10 minutes and temperature rise to 40° and after using a half hour it goes to 45° and above up to 50° celciious

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1325 Posts

01-16-2017

Philippines

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  • Message 12 of 29

Re: lenovo K6 Power HEATING ISSUE

2017-02-21, 18:50 PM

wrote:

NO I am doing simply factory reset

Temp of phone without any use it is 30° and using Facebook and YouTube at 10 minutes and temperature rise to 40° and after using a half hour it goes to 45° and above up to 50° celciious


Hi Neeraj1231,

 

Kindly uncheck the automatic restore option then perform Factory Reset. May I ask if you`re using a Wifi or Data connection? 

 

You can also visit links below for better understanding why a phone is getting Warm or even Hot.

 

 
Let me know if you need further assistance.
 
Thanks
 
 
Regards,
Anne
Moto - Lenovo Agent
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24 Posts

02-18-2017

India

67 Signins

750 Page Views

  • Posts: 24
  • Registered: ‎02-18-2017
  • Location: India
  • Views: 750
  • Message 13 of 29

Re: lenovo K6 Power HEATING ISSUE

2017-02-21, 21:38 PM

Hey,

I am using 4G data connection in outside and use wifi at home 

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2138 Posts

05-25-2016

India

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  • Message 14 of 29

Re: lenovo K6 Power HEATING ISSUE

2017-02-22, 3:10 AM

4G consumes more battery and will heat up the phone pretty fast. 

Regards,
Amal

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1 Posts

03-31-2017

India

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  • Message 15 of 29

Re: lenovo K6 Power HEATING ISSUE

2017-03-31, 4:49 AM
Give me a useful solution to reduce heat issue
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5 Posts

04-16-2017

India

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  • Message 16 of 29

Re: lenovo K6 Power HEATING ISSUE

2017-04-16, 15:35 PM

Yeah i feel a big heating when the phone is closer to my ear...Should i visit service center

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1 Posts

05-01-2017

India

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  • Message 17 of 29

Re: lenovo K6 Power HEATING ISSUE

2017-05-01, 10:33 AM

Mobile get temp 45.2% at approx 60% charging.

 

Admin note; post merged in, subject edited.

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2 Posts

05-04-2017

India

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  • Message 18 of 29

Re: lenovo K6 Power HEATING ISSUE

2017-05-04, 13:36 PM

Its heats heavely while charging and I cannot answer calls immediately. I have remove the mobile from charger and had to wait for alteast 10 minutes to get mobile cooldown. This is very worst and never experienced like this before. Please advice what to do to fix this problem. So many people posting the same issue but there is no proper response from lenovo end.

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1325 Posts

01-16-2017

Philippines

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  • Message 19 of 29

Re: lenovo K6 Power HEATING ISSUE

2017-05-04, 18:31 PM

wrote:

Its heats heavely while charging and I cannot answer calls immediately. I have remove the mobile from charger and had to wait for alteast 10 minutes to get mobile cooldown. This is very worst and never experienced like this before. Please advice what to do to fix this problem. So many people posting the same issue but there is no proper response from lenovo end.


Hi eniyan,

 

Are you using the phone while plugged into the charger? Check for you running apps.

 

 

 

-Anne

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2 Posts

05-04-2017

India

7 Signins

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  • Message 20 of 29

Re: lenovo K6 Power HEATING ISSUE

2017-05-05, 8:30 AM

No. I don't use the mobile when its connected to charger. My first worry was that its overheating even when there was no third party apps installed. I rested the mobile and tried to charge but the result is same. 

 

Now the flipkart is denied refund I am left with option other than contacting lenovo. Please provide any fix immediately.

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