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Kevin-C
Fanfold Paper
Posts: 10
Registered: ‎02-01-2017
Location: IN
Views: 68,925
Message 1 of 149

lenovo k6 power 4g VoLTE issue

when i call using this phone(lenovo k6 power) with a 4g volte sim,The end reciver can't hear me after 1min30sec.But i can hear the voice of receviver until ending the call. Initially i thought that it was sim problem but when i change this same sim to another phone there is no problem. This problem persists before update and after updating to new version.

shivam95395
Serial Port
Posts: 25
Registered: ‎01-03-2017
Location: IN
Views: 67,584
Message 2 of 149

Re: lenovo k6 power 4g VoLTE issue

Have u got any kind of volte update for k 6 power ????

Kevin-C
Fanfold Paper
Posts: 10
Registered: ‎02-01-2017
Location: IN
Views: 67,560
Message 3 of 149

Re: lenovo k6 power 4g VoLTE issue

no,but this same sim worked in another lenovo k6power perfectly

Kevin-C
Fanfold Paper
Posts: 10
Registered: ‎02-01-2017
Location: IN
Views: 67,553
Message 4 of 149

Re: lenovo k6 power 4g VoLTE issue

updated to latest version,but volte flag is showing and also connecting to call for 1min30sec.
shivam95395
Serial Port
Posts: 25
Registered: ‎01-03-2017
Location: IN
Views: 67,552
Message 5 of 149

Re: lenovo k6 power 4g VoLTE issue

 Here the VoLTE disappears everytime and to get it back everytime it is required to disable and enable the sim therefore I m waiting 4 update but I haven't got yet 

 About which kind of update u r talking about???

Senior MotoAgent
Senior MotoAgent
Posts: 2,816
Registered: ‎10-07-2016
Location: PH
Views: 67,476
Message 6 of 149

Re: lenovo k6 power 4g VoLTE issue

Hi Kevin-C,

 

Kindly test in Safe mode. To boot into Safe mode, press the physical power key. Touch and hold Power off, then Reboot to Safe mode appears. Please let me know if there's any changes. Thanks!

 

Regards,

Joy

Moto - Lenovo Agent

Kevin-C
Fanfold Paper
Posts: 10
Registered: ‎02-01-2017
Location: IN
Views: 67,468
Message 7 of 149

Re: lenovo k6 power 4g VoLTE issue

software update
aritryas
What's DOS?
Posts: 1
Registered: ‎01-25-2017
Location: IN
Views: 67,010
Message 8 of 149

Re: lenovo k6 power 4g VoLTE issue

booting in safe mode also dosent solve the issue for volte flag. Lenovo please do something for this volte orelse its waste to have such phone which only advertise volte and dosent works actually.

 

santoshom1988in
What's DOS?
Posts: 1
Registered: ‎02-16-2017
Location: IN
Views: 65,515
Message 9 of 149

Re: lenovo k6 power 4g VoLTE issue

Dear all

 

safe mode trick not working please address this issue & provide the solution

Senior MotoAgent
Senior MotoAgent
Posts: 2,816
Registered: ‎10-07-2016
Location: PH
Views: 65,454
Message 10 of 149

Re: lenovo k6 power 4g VoLTE issue

Please update your profile with current device serial number -- this will help us investigate. Thanks!

Need help updating your profile? See here

 

- Joy

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