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bethsari
Paper Tape
Posts: 1
Registered: ‎12-04-2018
Location: TR
Views: 63
Message 1 of 2

my k3 note is switching off and on nonstop

my lenovo k3 note phone is switching off and on nonstop.i have tried the formatting but my phone is on meta mode so icnt format my phone.i dont know what to do .please help me.

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Senior MotoAgent
Senior MotoAgent
Posts: 5,147
Registered: ‎07-12-2014
Location: US
Views: 32
Message 2 of 2

Re: my k3 note is switching off and on nonstop

Hi bethsari,

 

This is unexpected performance. Try calibrating the phone's battery. We do recommend these steps to re-calibrate the battery. Press and hold the power button until the screen turns off. The phone will reboot then on its own. Charge the phone to 100% and then leave it on the charger for a few hours. Let me know if this helps.

 

Regards,
JM
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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