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Lenovo PhonesK8 [XT1902] Smartphones
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1 Posts

06-03-2018

India

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Android Update

2020-07-06, 7:29 AM

Dear Sir, I want to update my Softwore from Android 7.1.1 to Anroid 8.0 whenever I want to update the version manually from settings it just show (Your device up to date- December 5, 2017 andriod security patch level update). So I kindly request you to give me the android update & security update for my device as soon as possible. I face major security problem for my device.

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1 Posts

07-08-2016

India

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Re:Android Update

2020-07-15, 7:18 AM
I am facing same issue unable to get update for Oreo 8
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14293 Posts

03-05-2018

United States of America

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Re:Android Update

2020-07-16, 16:50 PM

Hi to both of you,

 

I'd like to help. May I know the exact model? Also, try checking for updates with and without SIM card and while using Wi-Fi and Mobile data. See if it will get any updates. Otherwise, it is recommended to perform factory data reset. Backup important files, but don't restore them before checking for system updates. 

 

 

Settings > System > Reset Options > Factory Data Reset

 

Hope that helps. Let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

08-01-2020

India

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Re:Android Update

2020-08-01, 6:31 AM
My android version showing version 8.0.0, if new update available and adjusted my Phone configaration, please send the updated pach
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45 Posts

12-07-2018

India

114 Signins

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  • Message 5 of 8

Re:Android Update

2020-08-09, 6:46 AM

Do not update to android 8 if you want your phone to stay good.

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14293 Posts

03-05-2018

United States of America

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Re:Android Update

2020-08-13, 20:40 PM

Hi goutam Dutta,

 

May I know what's your phone model? You check the software update schedule on this link

 

Hi Suptem,

 

I would like to assist you. Can you share more details what's happening? Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

05-03-2021

India

1 Signins

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  • Message 7 of 8

Re:Android Update

2021-05-03, 1:01 AM

Sir I am using Lenovo k8 plus phone version 7.1.1..it does not showing any software update of 8 Oreo version.. please help me sir I am facing lot of security issues... I have already factory reset my phone 2 time..but it doesn't work out

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14293 Posts

03-05-2018

United States of America

1313 Signins

178190 Page Views

  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 8 of 8

Re:Android Update

2021-05-03, 21:13 PM

Hi Pattuu

 

I would suggest using Rescue and Smart Assistant. Here's the link. Please go here for the instructions. Kindly backup important files/apps first to make sure you won't lose your important data. I hope that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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