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4 Posts

10-01-2017

India

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Auto restart issue in Lenovo K8 Plus

2017-11-17, 13:55 PM

I'm using my Lenovo k8 plus from last one month. Now auto restart issue is coming in it. It happens once in 2-3 days. Please help.

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2138 Posts

05-25-2016

India

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Re: Auto restart issue in Lenovo K8 Plus

2017-11-17, 15:09 PM
Hey,
Does the phone restarts or ask for the pattern? Because every 72 hours, the phone ask you to input pattern for better security.
Regards,
Amal

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4 Posts

10-01-2017

India

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Re: Auto restart issue in Lenovo K8 Plus

2017-11-17, 16:51 PM

It automatically restarts..it is an issue.. During calling it restarted once..

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2438 Posts

12-19-2016

Philippines

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Re: Auto restart issue in Lenovo K8 Plus

2017-11-17, 19:45 PM

Hi Mklgpt

 

May I ask what happened before it start? Have you had a scheduled power off on your phone? Settings > Scheduled Power ON & OFF. Let us know mmore. Thanks!

 

Regards,
Ella
Moto - Lenovo Support

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3 Posts

11-18-2017

India

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Re: Auto restart issue in Lenovo K8 Plus

2017-11-18, 20:52 PM

My phone also having same Auto Restart issues. I tried factory reset but still not resolved..pls help..

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12 Posts

03-04-2016

India

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  • Message 6 of 24

Re: Auto restart issue in Lenovo K8 Plus

2017-12-12, 19:59 PM

Hi,

I am not the one who started this thread, but joining here because my phone (Lenovo K8 Plus) also has same issue. it is restarting several times without any reason. all of sudden white background boot screen comes then the phone restarts.i have no scheduled power ON/OFF. is it some kind of software crash?. if you going to ask us to check in safe mode , then what should we need to check in safe mode. 
the phone is brand new with one week usuage this is highly hurting .please advise how to fix this auto restart issue.

 

Thanks,

Jeeva

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12 Posts

03-04-2016

India

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  • Message 7 of 24

Re: Auto restart issue in Lenovo K8 Plus

2017-12-12, 20:17 PM
Hi,

Please help us to collect the required information to start the analysis. our phone also has the same auto restart issue.

Thanks,
Jeeva
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4 Posts

10-01-2017

India

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Re: Auto restart issue in Lenovo K8 Plus

2017-12-13, 13:09 PM

No schedule on or off in my phone. This autostart is happening automatically. This is causing great trouble..

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4 Posts

12-27-2017

India

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Re: Auto restart issue in Lenovo K8 Plus

2017-12-28, 4:42 AM

If every 72 hours it asks for pattern for better security then after unlocking it,does the uptime starts for zero? Because i cant figure it out as when i wake up early in the morning, it asks pattern so i wont be able to kno tha it restarted or not. And it also restarts when i am using it. Plz gv solution. It 3rd day only and i am facing it. I have also replaced this phon once due to the same issue.? Is it a product defect or what?

 

There is no power on scheldule.

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11178 Posts

09-04-2014

Slovakia

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  • Message 10 of 24

Re: Auto restart issue in Lenovo K8 Plus

2017-12-28, 4:35 AM
 

Andy

 

English Community Administrator
Lenovo eServices

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