07-23-2019 04:09 AM
Help me with my Lenovo k8 note..already factory reset..but same problem..always switch off..
Sorry to hear about that, just to narrow down--may I know when do notice the restart? Does it happen while you are on some specific app/settings? How frequently do you see this?
Please update your profile with the IMEI number of your phone? Is it okay if we look into your apps to determine what is causing the issue? This will help us investigate. Make sure that your Motorola Privacy is enabled.
If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943