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Jomz101
Paper Tape
Posts: 1
Registered: ‎07-22-2019
Location: PH
Views: 227
Message 1 of 2

Automatically switch off..even I already factory reset

Help me with my Lenovo k8 note..already factory reset..but same problem..always switch off..

Senior MotoAgent
Senior MotoAgent
Posts: 6,032
Registered: ‎12-04-2017
Location: IN
Views: 182
Message 2 of 2

Re: Automatically switch off..even I already factory reset


@Jomz101 wrote:

Help me with my Lenovo k8 note..already factory reset..but same problem..always switch off..


Sorry to hear about that, just to narrow down--may I know when do notice the restart? Does it happen while you are on some specific app/settings? How frequently do you see this?

 

Please update your profile with the IMEI number of your phone? Is it okay if we look into your apps to determine what is causing the issue? This will help us investigate. Make sure that your Motorola Privacy is enabled.

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,

Swaraj

Motorola Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

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