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3 Posts

01-21-2019

India

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Blur video while streaming on facebook

2019-01-21, 18:26 PM

videos are not playing clear while streaming on Facebook and you tube request you to please fix up the problem

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3949 Posts

12-01-2016

Philippines

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Re: Blur video while streaming on facebook

2019-01-21, 21:31 PM

Hi JHAVIJAY91,

 

This is not typical. May we know if this is happening only on these specific apps? Did it happen while streaming or after saving the stream? 

Let us know.

 

Regards,
Daisy
Moto-Lenovo Support

**Please don't ask me questions by Personal Message; questions belong in the forums

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3 Posts

01-21-2019

India

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Re: Blur video while streaming on facebook

2019-01-22, 7:33 AM
The problem is same even in saved videos watching video is not clearning, its fluctuating with line bar, color and bluring the same please assist in fixixing the problems
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3949 Posts

12-01-2016

Philippines

1423 Signins

85486 Page Views

  • Posts: 3949
  • Registered: ‎12-01-2016
  • Location: Philippines
  • Views: 85486
  • Message 4 of 5

Re: Blur video while streaming on facebook

2019-01-22, 13:31 PM

 wrote:
The problem is same even in saved videos watching video is not clearning, its fluctuating with line bar, color and bluring the same please assist in fixixing the problems

Did you check if there's any dirt or scratches in your camera lens? If none, I suggest to do the following steps:

The steps below will assist you with clearing the applications cache/data.

 

Go to Settings>Apps and Notif>App info>Camera app>Storage >clear cache

 

If the clear cache did not resolve the issue, then try clear data. Please take note that clearing the cache will remove any temporary files being stored by the device and clearing the data will remove data that the application has saved.

 

-Daisy

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3 Posts

01-27-2019

India

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Re: Blur video while streaming on facebook

2019-01-27, 3:38 AM
I am also facing the same issue on all streams like Facebook videos YouTube hotstar jio every where whenever I tried to play a video it is blurry and not clear I even tried with 1080 HD but in that also the same issue...kindly look into this issue..as I am not getting the feel of watching a HD video
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