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3 Posts

01-20-2019

India

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Crash of Lenovo K8 Note

2019-01-20, 7:03 AM

I am having Lenovo K8 Note since last one year and I was a great fan of this set intil it got crash on 19.01.2019.

I did hard reset, after which the phone restarting continuously. After 20-25 times restarting, the welcome screen appears. When I am trying to enter details, keyboard is not coming, instead google voice typing is being activated, by which password cant be entered. So the phone is stuck in the Account verify screen.

In the notification area on top, one Lock sign is visible in locked condition.

Can anyone help me out what is happening with the phone? How can i come out of this situation and start the phone successfully?

 

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5996 Posts

12-04-2017

India

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Re: Crash of Lenovo K8 Note

2019-01-21, 14:52 PM

Hi HIMADRIC15,

 

Thanks for reporting to us, sorry to know about that. Could you share us a picture showing what you see? Also, may I know if you have tamperd your device by any chance?

 

Regards,

Swaraj

Lenovo Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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7 Posts

04-06-2018

India

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Re: Crash of Lenovo K8 Note

2019-01-22, 11:42 AM

i am also facing this problem.... even my phone is also switch off on 19.1.2019. when i was talking with my friend and then after i put phone on a charge and suddenly  switch off and then it's continuosly switch off and switch on and i am unble to use please provide some kind of information it's a software bug or what?? 

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3 Posts

01-20-2019

India

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Re: Crash of Lenovo K8 Note

2019-01-29, 10:59 AM

No modifications or alteration was done. The Google play service was stopping from 1 day before the set crashed..

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