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Jay32652626
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Posts: 51
Registered: ‎02-25-2019
Location: IN
Views: 300
Message 1 of 6

Depth editor not working properly

I am using Lenovo k8 plus and depth editor not working properly after certain security patch and image quality also reduce.

Please give update for camera otpimization at least one time you never update camera app aloso consider this as serious. Screenshot_20190416-070615.png

Here you can see depth editor blue main objects also. I am also cache data of camera and depth editor but nothing useful it's totally worst please improve this give me proper reply  

Jay32652626
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Posts: 51
Registered: ‎02-25-2019
Location: IN
Views: 219
Message 2 of 6

Re: Depth editor not working properly

What the **Removed**reply me 

 

Edited: Post edited to comply with the Community Rules. Keep it clean and civil. Final Warning.

Senior MotoAgent
Senior MotoAgent
Posts: 5,205
Registered: ‎12-04-2017
Location: IN
Views: 193
Message 3 of 6

Re: Depth editor not working properly

Hello Jay32652626,

 

This is odd. Can you take a picture of an object and share us the sample? However, we will pass along your feedback to our Camera team to further look into this.

 

Regards,

Swaraj

Lenovo Support

Jay32652626
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Posts: 51
Registered: ‎02-25-2019
Location: IN
Views: 168
Message 4 of 6

Re: Depth editor not working properly

Screenshot_20190420-073058.png

 

Screenshot_20190420-073044.png

 

Screenshot_20190420-073027.png

 

And don't say I will pass this to developer team as usual 

Now it's enough we want result. All time you give excuse and finally we will pass to developer team.

Just remind in every thread you say I will pass to developer but nothing improvement made. Don't make fool us. Now few last year of Lenovo remain in India then I can see your company clearly disappear from India. 

I bought this mobile to capture photos of human not simple object. 

I also share more image if you want but I want proper result in this matterScreenshot_20190419-224415.pngTop of bottle is washed out. The bottom is of uniform diameter

Screenshot_20190420-204939.png

 Side and top of hand totally washed out even black and white also not working properly unable to detect object 

Senior MotoAgent
Senior MotoAgent
Posts: 5,205
Registered: ‎12-04-2017
Location: IN
Views: 110
Message 5 of 6

Re: Depth editor not working properly

Hello Jay32652626,

 

Thanks for posting, may I know the current camera version on your device? The pictures do look a little hazy if this is really affecting your daily use—request you to submit your device for repair.

 

Regards,

Swaraj

Lenovo Support

Jay32652626
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Posts: 51
Registered: ‎02-25-2019
Location: IN
Views: 74
Message 6 of 6

Re: Depth editor not working properly

Are you out of your mind it's software problem not hardware camera work fine problem in focusing and depth editing sucks lenovo 

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