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1 Posts

08-06-2020

India

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"Device OTP Broken" - My Lenovo K8 Note Got Switched Off soon after this message and not getting on !

2020-08-06, 12:39 PM

I got a message " Device OTP Broken" and my phone got switched off and it is not getting on !

 

I think Lenovo need to answer this quickly and take responsibility of this sudden brakedown of my Mobile Phone - Lenovo K8 Note!

 

I am waiting for positive and quick response from #Lenovo 

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2571 Posts

03-04-2016

India

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  • Message 2 of 4

Re:"Device OTP Broken" - My Lenovo K8 Note Got Switched Off soon after this message and not getting on !

2020-08-14, 5:23 AM

Hi, Kishan B,

 

Thanks for reaching out,

 

Sorry to know about this, have you tried to charge the device for a couple of hours and see if that helps? You can also try using LMSA here is the link 

 

 

Thanks

Sandip

Moto-Lenovo Support



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1 Posts

01-06-2021

India

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  • Message 3 of 4

K8 Note - Switched off Suddenly Device OTP BROKEN ERROR

2021-01-06, 15:20 PM

My k8 note suddenly switched off and when I turned it on first it didn't boot up then after little time it booted with error saying device otp broken .

 

Pls give the solution  

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13546 Posts

03-05-2018

United States of America

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Re:"Device OTP Broken" - My Lenovo K8 Note Got Switched Off soon after this message and not getting on !

2021-01-06, 21:17 PM

Hi Mohammed98844

 

Can you please try using Rescue and Smart assistant as suggested? Backup important files so you won't lose them. See if that helps. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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