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25 Posts

08-25-2017

India

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  • Message 1 of 25

Dolby atmos not powering on in lenovo k8.

2017-08-26, 5:08 AM

Observed very frequent misbehavior of Dolby atmos app.

- it showing active In notification bar.when observe in app it is in inactive state.

-Somany trying to power on,but not powering on.power on inductor switches also in dead state.

-After reboot it working fine.after some time it  again went to inactive state.

Thanks.

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13 Posts

08-26-2017

India

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  • Message 2 of 25

Re: Dolby atmos not powering on in lenovo k8.

2017-08-26, 9:10 AM

 I got  lenovo k8 note ..dolby atmos is not turning on,, it turns on after restarting the device but agains faces same issues .. 

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7 Posts

08-26-2017

India

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  • Message 3 of 25

Re: Dolby atmos not powering on in lenovo k8.

2017-08-26, 18:17 PM

Thats glad to understand that, this is not an issue or a bug. Though we have couple of issue like battery draining up soon.

So, Im using this as an alternate.
Music Player: Musicolet (Free App) / Google Play Music (Rarely) instead of paid app like "PowerAmp" which used to be my favorite on K4 phone.

 

Note: Bluetooth (Any version lesser than 4) will surely have glitches in audio or low audio when compared to your K4 or K6 note.

 

Background App Management: Use Greenify App, which has now become completely free without any ads. It basically hibernates the unused apps and runs ONLY the apps that you wish to run all the time.

Apart from this @Lenovo team, we are in bad need that you fix the other problems like automatically getting on "Alarms Only" mode when a call is answered.

 

4G Volte works like a charm on Sim 2, after testing that for 4 days. People using Vodafone 4G or Airtel 4G will have great time extending dual 4G.
But beware, dont forget to carry your Lenovo Power Bank with you ;)

 

I was infact wondering that should I return my phone or not. Now getting answers slowly.

Thank You

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2122 Posts

10-07-2016

Philippines

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  • Message 4 of 25

Re: Dolby atmos not powering on in lenovo k8.

2017-08-28, 18:45 PM

Hi Ravisurspaneni, 

 

How often is this occuring? Does the issue start showing up when trying to use a specific app? Can you give steps/ video to duplicate.

 

Regards, 

Venice 

Moto-Lenovo Support 

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13 Posts

08-26-2017

India

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  • Posts: 13
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  • Message 5 of 25

Re: Dolby atmos not powering on in lenovo k8.

2017-08-28, 19:43 PM

heyy am also facing the same issue from very first day ,it shows inactive although it is active from notification bar , it hangs very happen ,needs to restart the device again and again , after rebboting it works frin for few minutes and then again turns off automatically . I am using dolby atmos with your google play inbuilt app that is provided with the device itself , plzz fix this bug or do I need to return the device . I have ordered this device on 25.08.2017 and recieved on 26.08.2017.

Plz revert asap.

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25 Posts

08-25-2017

India

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  • Message 6 of 25

Re: Dolby atmos not powering on in lenovo k8.

2017-08-29, 5:57 AM

Hi Venice ,

Please find the attached video...explained about issue.

Please letme know any thing requried.

thanks for your support.

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25 Posts

08-25-2017

India

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  • Posts: 25
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  • Message 7 of 25

Re: Dolby atmos not powering on in lenovo k8.

2017-08-29, 9:38 AM
unable to upload video...please suggest me some email.
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2122 Posts

10-07-2016

Philippines

445 Signins

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  • Posts: 2122
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  • Message 8 of 25

Re: Dolby atmos not powering on in lenovo k8.

2017-08-29, 13:36 PM

wrote:

heyy am also facing the same issue from very first day ,it shows inactive although it is active from notification bar , it hangs very happen ,needs to restart the device again and again , after rebboting it works frin for few minutes and then again turns off automatically . I am using dolby atmos with your google play inbuilt app that is provided with the device itself , plzz fix this bug or do I need to return the device . I have ordered this device on 25.08.2017 and recieved on 26.08.2017.

Plz revert asap.


Hi claire_1, 

 

If it's possible for you to send us a video, that would be very helpful. Thanks! 

 

Regards, 

Venice 

Moto-Lenovo Support 

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2122 Posts

10-07-2016

Philippines

445 Signins

18733 Page Views

  • Posts: 2122
  • Registered: ‎10-07-2016
  • Location: Philippines
  • Views: 18733
  • Message 9 of 25

Re: Dolby atmos not powering on in lenovo k8.

2017-08-29, 13:38 PM

wrote:
unable to upload video...please suggest me some email.

You can upload it to Google Drive or You tube and paste the link here. 

 

-Venice 

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25 Posts

08-25-2017

India

63 Signins

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  • Posts: 25
  • Registered: ‎08-25-2017
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  • Message 10 of 25

Re: Dolby atmos not powering on in lenovo k8.

2017-08-29, 16:23 PM
Hi Venice,
Please find the issue related video in below YouTube link.
https://youtu.be/KYb7lAE-Gjg
Please let me know anything else.
Thanks.
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