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Sunitasonu
What's DOS?
Posts: 1
Registered: ‎01-11-2019
Location: IN
Views: 91
Message 1 of 2

I am not able to active both Sim thogether

 
Senior MotoAgent
Senior MotoAgent
Posts: 4,534
Registered: ‎12-04-2017
Location: IN
Views: 56
Message 2 of 2

Re: I am not able to active both Sim thogether

Hi Sunitasonu,

 

Sorry, you are having trouble, let me try to help you with this. Just to narrow down, may I know which device are we talking about?

 

  • Is this regular K8? From when are you facing this issue?
  • Have you tried swapping your SIM cards or testing with a different SIM card?
  • Could you help us with the Network's you are on?
  • Are both the SIM 4G?
  • Does both the slot work individually?

Let us know if you have any questions?

 

Regards,
Swaraj

Lenovo Support

 

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