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Lenovo PhonesK8 [XT1902] Smartphones
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3 Posts

05-20-2018

India

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I didn't receive Oreo update...!!

2018-05-22, 17:44 PM

I did a factory reset recently.. after that I didn't receive any software upgrade notification.. even I checked in settings > about phone > system update. There it says your device is up to date.. Android version 7.1.1.. please guide how to upgrade Oreo?? 

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1045 Posts

10-08-2015

India

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Re: I didn't receive Oreo update...!!

2018-05-23, 15:23 PM

Hi Members,

Greetings from Lenovo,

We're aware of the issues being reported with the recent Oreo update on the K8 Note. As a result we have stopped the update while we look into these reports. Once we have a finished the analysis we hope to have a new update that should have improvements. 

 

This is to update forum members developer team is working in regards to the improvement and we will keep you posted on any further updates.

We appreciate your patience in this regard.

Thank you

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4 Posts

01-22-2018

India

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  • Message 2 of 273

K8 Note Oreo calls connected but NO voice is heard or sent

2018-05-11, 7:05 AM

Sir/Madam,

I am using lenovo K8 Note, Android 8.0.0(Oreo), Build No. OMB27.43-20.

I'm facing the following problem since I updated to Oreo.

 

• When I make a call or recieve one, the call is connected but NO voice is heard or sent.

•This problem gets temporarily solved when I restart my phone, but after few hours it again stops sending/recieving voice (although call is connected).

 

• I have tried Reseting my phone, Still the problem persists.

Also, It's to be noted that the problem is not with the Network Congestion. I mean, I have dual sims(Airtel & Vodafone) in phone. The problem remains same.

 

Kindly help me solving this problem.

 

Admin note; subject edited.

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1 Posts

05-11-2018

India

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  • Message 3 of 273

Re: K8 Note Oreo calls connected but NO voice is heard or sent

2018-05-11, 12:44 PM

I am also having same issue

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1045 Posts

10-08-2015

India

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Re: K8 Note Oreo calls connected but NO voice is heard or sent

2018-05-11, 13:52 PM

Hi Vivek_k,

 

Greetings from Lenovo,

 

We are sorry for the inconvenience caused. , I really wish I could help in this situation, but I don't think the reported issue due to Oreo update. My best suggestion to this thread is to visit nearest Lenovo service center so that the service engineer will properly diagnose your device and the internal team will work on the repair process and ongoing issues.

 

You can write to supportforums@motorola.com for repair assistance.

 

Click here for the list of Lenovo authorized service centers in India.

 

We appreciate you for understanding us.

 

Thank you

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5 Posts

05-04-2018

India

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  • Message 5 of 273

Re: K8 Note Oreo calls connected but NO voice is heard or sent

2018-05-11, 16:43 PM

No agent_nikh you are wrong. I am also facing same issue after updating to Oreo. My phone worked like a charm from past 1 year but now there are issues. I can't delete SD card photos from "photos" app, I have tried all the fixes but the issue is of Oreo. 8.1 (if ever released) will fix the issue. Also when I make call then the recipient can't listen me, but my phonesp mic (hardware) is all right because I can make WhatsApp call , I can record audio and video. But due to some software glitch in Oreo 8.0 we are facing this issue with calling.

I really wish Lenovo will release a new version that is glitch free and my phone will be again be at least usable. Or else I will have to find a way to roll back to nogut.

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1 Posts

05-18-2018

India

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  • Message 6 of 273

I didn't receive Oreo update...!!

2018-05-18, 13:57 PM

Subject edited & merged.

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93 Posts

09-07-2017

India

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  • Message 7 of 273

Issue after lenonvo k8 note may 5 security update

2018-05-19, 2:54 AM

Hi, Moto / Lenovo admins,

 

As per your statement, battery performance of the handset improves a lot after 10/15 days of use after the initial problem in Oreo update. Now it provides 12-14 hours of backup in normal usages.

 

But I have observed another strange battery issue when the phone is in roaming region. If the mobile is in roaming zone i.e. a small ‘R’ symbol appears at the right corner of the screen where it shows signal strength, the battery performance of the phone degrades drastically. The phone becomes very hot as if 10-15 heavy applications are running in the background although nothing is running at all. Ultimately the phone gets switched off within 4 – 4.5 hours although it was fully charged.

 

I have observed this phenomenon 4-5 times using JIO SIM with VoLTE on. Initially, I have not paid special attention to it. But as the normal battery backup has improved now, it means this is a serious bug of this Oreo update.

 

Therefore, I request all of you to report it to your developer team for testing the issue and ask them to provide necessary remedy as soon as possible.     

 

Subject edited & merged.

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1 Posts

05-19-2018

India

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  • Message 8 of 273

I didn't receive Oreo update...!!

2018-05-19, 18:31 PM

Hi team

 

I have bought lenovo K8 Note but unfortunately the android 8 update is not showing and it's saying your phone is already up to date.

 

Please suggest.

 

Subject edited & merged.

 

 

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4 Posts

09-10-2017

India

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  • Message 9 of 273

lenovo k8 note after oreo update doesnt shows Volte

2018-05-21, 13:53 PM
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9 Posts

03-30-2018

India

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  • Message 10 of 273

I didn't receive Oreo update...!!

2018-05-22, 3:23 AM

lenovo k8 plus me kab Oreo ka update milega .plz reply me 

Oreo ka update Kellie or Kiruna din wait karna chahiye ....plz reply 

 

Subjected Edited

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6 Posts

04-02-2018

India

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  • Message 11 of 273

I didn't receive Oreo update...!!

2018-05-22, 3:52 AM

dont update to oreo now. battery draining fastly. they are saying they will release a latest update after one month. update after that

 

Subject edited

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