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13 Posts

10-07-2017

India

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Image persistance / retaintion in k8 plus

2017-11-13, 19:24 PM

I'm having image persistence issue in my lenovo k8 plus....Does any one else have this problem??

The status bar icons are still visible in grey background(like the notification shade)

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5418 Posts

07-12-2014

United States of America

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  • Message 2 of 19

Re: Image persistance / retaintion in k8 plus

2017-11-14, 13:29 PM

Hi anirbanbiswas43,

 

Thanks for bringing this forward. I'd like to see what you are actually seeing on your phone. Can you share some pictures showing the screen burn in?

 

Regards,

JM

Moto-Lenovo Support

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13 Posts

10-07-2017

India

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  • Message 3 of 19

Re: Image persistance / retaintion in k8 plus

2017-11-18, 13:27 PM

Its quite mild right now. So very difficult to capture in camera. But anyway...you can still see it in the upper right corner ( 4g dignal bars , date , and other icons etc are burned in). Will it get worse with time??

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5418 Posts

07-12-2014

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  • Message 4 of 19

Re: Image persistance / retaintion in k8 plus

2017-11-22, 21:43 PM

Thanks for sharing this image. There are generally two items that you can check for in situations like this one:

 

  1. Do you have your screen brightness turned up very high?
  2. Do you have your screen timeout time turned up very high (like more than two minutes)?

Either of these could contribute to ghost images, burn-in, etc. We recommend turning down brightness from the highest levels and not leaving the screen on for long periods of time. Both of these steps will also save battery life.

 

-JM

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1 Posts

11-14-2017

India

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  • Message 5 of 19

Re: Image persistance / retaintion in k8 plus

2017-11-25, 15:43 PM

I'm facing the issue of image persistence on my Lenovo K8 Plus. The effects are temporary but noticable. The wifi icon, 4G, music player, Bluetooth, everything on status bar in general, widgets on home screen everything leave an afterimage. This is more noticable on dark backgrounds. Is this fixable via Software update? Am I the only one facing it? Should I visit a service center? 

 

Admin note; post merged in, subject edited.

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3 Posts

11-30-2017

India

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  • Message 6 of 19

Re: Image persistance / retaintion in k8 plus

2017-12-01, 17:41 PM

Guys I am facing screen burning issue when I pull down the notification toggle down in full brightness but when I turn off the screen for some time it is vanishing this happened after September security patch..

 

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3 Posts

11-30-2017

India

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  • Message 7 of 19

Re: Image persistance / retaintion in k8 plus

2017-12-01, 17:46 PM

Please do something I called Lenovo care he said something it solved the problem but again it happening I think there is a problem with software

 

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38 Posts

10-31-2017

India

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  • Message 8 of 19

Re: Image persistance / retaintion in k8 plus

2017-12-01, 18:26 PM

Facing screen burn issue in Lenovo k8 plus, Any solution for that? On September security patch, Lenovo k8 plus.

 

 

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3 Posts

11-30-2017

India

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  • Message 9 of 19

Re: Image persistance / retaintion in k8 plus

2017-12-07, 14:47 PM
U said visit service centre for ghost input then what about screen burning in issue
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1 Posts

12-14-2017

India

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  • Message 10 of 19

Re: Image persistance / retaintion in k8 plus

2017-12-14, 10:56 AM

How to solve screen burn. I tried everything form my side .now last options is to replace screen . Plz tell it is hardware issue or software bug because many users face this problem ,are screen used by Lenovo and Moto are so poor quality . Really disappointed after buying Lenovo for the first time 

 

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