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Lenovo PhonesK8 [XT1902] Smartphones
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  • Posts: 1
  • Registered: ‎05-02-2021
  • Location: India
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  • Message 1 of 2

Issue for automatic deletions of videos from the device

2021-05-02, 21:30 PM

Dear sir/madam

I'm very sad to say that some of my very precious videos are being automatically deleted from the device gallary .

This is happening about 1 year .

Earlier I was not able to get the issue that my videos are deleted. I got to know the issue since one of my friend have the same problem. 

Please help me with the same.

I have lost some very very important files or videos from my galary.

I hope you will respond fast.

Thank you



14293 Posts


United States of America

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  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 2 of 2

Re:Issue for automatic deletions of videos from the device

2021-05-03, 21:06 PM

Hi Mukta malin


Can you please confirm what gallery application are you both using? Have you checked in the trash or deleted folder if the videos were there?


Best regards,
Motorola-Lenovo Support

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