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Lenovo PhonesK8 [XT1902] Smartphones
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1 Posts

05-02-2021

India

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  • Registered: ‎05-02-2021
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  • Message 1 of 2

Issue for automatic deletions of videos from the device

2021-05-02, 21:30 PM

Dear sir/madam

I'm very sad to say that some of my very precious videos are being automatically deleted from the device gallary .

This is happening about 1 year .

Earlier I was not able to get the issue that my videos are deleted. I got to know the issue since one of my friend have the same problem. 

Please help me with the same.

I have lost some very very important files or videos from my galary.

I hope you will respond fast.

Thank you

 

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14293 Posts

03-05-2018

United States of America

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  • Posts: 14293
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 178190
  • Message 2 of 2

Re:Issue for automatic deletions of videos from the device

2021-05-03, 21:06 PM

Hi Mukta malin

 

Can you please confirm what gallery application are you both using? Have you checked in the trash or deleted folder if the videos were there?

 

Best regards,
Rich
Motorola-Lenovo Support



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